User guide
125CL–Customer Lookup HP–Home Page PIN–Personal Identification Number VI–Visual Invoice
4 Route Stop List
Displays the list of stops for the selected route. The route manager
allows for commercial customers located in the same building complex
to have the same route stop number and is treated as a delivery group.
5 Process Buttons
All process functions listed below are relative to the selected route.
Grayed-out buttons are inactive until a stop from the Route Stop List is
selected. These functions are described in greater detail later in this
chapter.
•
II
II
I
nsert Stopnsert Stop
nsert Stopnsert Stop
nsert Stop—Allows a customer to be added to the stop list.
•
EdiEdi
EdiEdi
Edi
tt
tt
t
Stop Stop
Stop Stop
Stop—Allows editing of selected stop properties.
•
RR
RR
R
emove Stopemove Stop
emove Stopemove Stop
emove Stop—Removes a stop and re-sequences the stop list.
•
Print Print
Print Print
Print
BB
BB
B
ag Tag T
ag Tag T
ag T
agsags
agsags
ags—Prints a barcoded ID form for route bag pouch.
•
Customer VCustomer V
Customer VCustomer V
Customer V
iew [F8]iew [F8]
iew [F8]iew [F8]
iew [F8]—Accesses
CVCV
CVCV
CV for customer information edit.
•
MM
MM
M
ove Stopsove Stops
ove Stopsove Stops
ove Stops—Allows customer(s) to be moved to new stop(s).
•
Print RoPrint Ro
Print RoPrint Ro
Print Ro
uu
uu
u
te Reportte Report
te Reportte Report
te Report—Prints a list of customers sorted by stop.
•
SS
SS
S
POTmapPOTmap
POTmapPOTmap
POTmap—Accesses the optional route mapping function.
•
DD
DD
D
elivery Manifestelivery Manifest
elivery Manifestelivery Manifest
elivery Manifest—Prints delivery manifest ordered by stop.
•
PP
PP
P
ost Ordersost Orders
ost Ordersost Orders
ost Orders—Closes all delivered orders.
•
VV
VV
V
iew Oriew Or
iew Oriew Or
iew Or
dersders
dersders
ders—Displays the Search function, listing route orders.
•
CC
CC
C
lose [F12]lose [F12]
lose [F12]lose [F12]
lose [F12]—Exits the Route function and returns to
HPHP
HPHP
HP.
Route Delivery
The route process is fully integrated into SPOT to provide ease of use
and unparalleled flexibility. Once a customer has been assigned a route
and stop number, the rest of the process is fairly automatic, consisting of
four basic steps:
11
11
1 Pickup and Detail new orders.
22
22
2 Print route manifest, deliver orders.
33
33
3 Post delivered orders.
44
44
4 Print billing statements on billing cycle.
The optional SPOT Telephony card and software allows the automatic
phone calling of route customers the night before order delivery/pickup
as a reminder to collect and place new orders in the designated pickup
location. The voice message can be customized to suit any need.
Telephony activation occurs in the CV > Reminders > Phone Notification
list.