Product Manual

8. Technical Support
DragonWave provides technical support on all products shipped to Customers. Our Technical
Support centre provides support 7 days a week and 24 hours per day. The centre is staffed by
the DragonWave technical support during normal office hours, (Monday – Friday between 9:00
AM and 5:00 PM Eastern Standard Time). After hours the calls are routed to a cell phone /
pager to reach the technical support engineer on call.
The contact details for DragonWave Technical Support are as follows:
Telephone: (613) 271 - 7010
Fax: (613) 599 – 4225
Email :
[e-mail]
Web Site: http://www.dragonwaveinc.com/contactus/support
Or http://support.dragonwaveinc.com