User Manual

www.dragino.com
RS485 to LoRaWAN Converter User Manual 28 / 29
Dimension and weight:
 Device Size: 13.5 x 7 x 3 cm
 Device Weight: 105g
 Package Size / pcs : 14.5 x 8 x 5 cm
 Weight / pcs : 170g
9. Support
 Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different
timezones we cannot offer live support. However, your questions will be answered as soon
as possible in the before-mentioned schedule.
 Provide as much information as possible regarding your enquiry (product models, accurately
describe your problem and steps to replicate it etc) and send a mail to
[e-mail]