Installation Guide

11
a new Heat Cable at Dr. Heater option. All claims shall be made within the extended warranty period. Dr.
Heater shall not be liable for any claims made later than ten years from date of purchase.
Dr. Heater shall not be liable for any consequential and secondary costs or damages linked to the defect or
replacement of the Heat Cable. Dr. Heater will be liable for any costs related to the dismantling of defective
product and the installation of a new product; however, such liability is limited to the amount of five (5) times
the initial product costs for each damage/case.
THE FOREGOING WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ON
THE PART OF DR. HEATER. DR. HEATER DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. DR. HEATER NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON, FIRM OR CORPORATION TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH SALE OR PRODUCT. DR. HEATER SHALL NOT BE HELD RESPONSIBLE FOR DAMAGE TO
PERSON OR PROPERTY, CONSEQUENTIAL LOSS, LOSS OF PROFIT, LOSSES ON GOODS IN STORE, OR THE LIKE
WHICH MIGHT ARISE OUT OF THE FAILURE OF THE EQUIPMENT DELIVERED, IRRESPECTIVE OF THE CAUSE
(INCLUDING FAULTY MANUFACTURE).
How to claim this warranty
Contact the company's Customer Service department and provide the following information:
1) Nature of the manufacturing defect
2) Date of purchase and, if already installed, date of installation
3) If installed, name of electrician and flooring installer
4) Resistance readings taken by installer
5) Proof of purchase and serial number from product label
Our Customer Service department will provide you with an authorization number and advise you on the next
steps to complete your warranty claim.
Disclaimer:
This warranty gives you specific legal rights and you may also have some legal rights which may vary from
state to state or province to province. Dr. Heater hereby disclaims, and it is as a condition of the sale, that
there are no implied warranties. Some states and provinces do not allow limitations on an implied warranty
so the above limitation may not apply to you.
Dr. Heater can accept no responsibility for possible errors in catalogues, brochures, other printed materials, and website
information. Dr. Heater reserves the right to alter its products without notice. This also applies to products already on order
provided that such alteration can be made without subsequent changes being necessary in specifications already agreed upon.
All trademarks in this material are property of the respective companies. All rights reserved.