Use and Care Manual

13
If your heater fails to operate, please follow these procedures:
This heater is intended to be a ceiling/wall-mounted heater. It has a
thermal cut-off protection. If the thermal cut-off protection trips,
switch off the power. Switch off the circuit breaker. The unit
should reset automatically after 10 minutes. If the thermal cut-off
protection trips again, consult a certified/licensed electrician to
determine the reason for overheating.
Problem
Probable Cause
Solution
Unit is not
heating.
Overheat protection has
temporarily deactivated the
heater.
Turn the heater OFF. Switch off
the circuit breaker. Wait 10
minutes before turning on the
heater.
Room temperature is higher than
the set temperature.
Increase thermostat setting to a
higher temperature.
Breaker/Fuse has been tripped.
Check your electrical box to
confirm the breaker has not
been blown. This may occur if
the receptacle is shared with
other high consumption
appliances.
The
heater is
producing
a burning
smell.
Check & ensure there are no
combustible materials within 0.9
meters (3 feet) surrounding the
heater.
Remove any combustible items
from the vicinity of the heater.
A drop of oil fell on the heating
coil during the manufacturing
process. It will quickly evaporate
and should not occur again.
Ensure room in which heater is
situated is well ventilated.
Ensure a minimum clearance of
36 inches (90 cm) from both
sides and rear of heater to
adjacent wall(s).
Reposition the heater so there is
enough space between the
heater and any adjacent
surface/wall.
TROUBLESHOOTING