Warranty

19
QUESTIONS AND ANSWERS
Why can’t I change the set temperature by press the + - button
on the remote? Please follow the steps below:
1 Turn the ON/OFF switch to OFF position
2 Turn the thermostat rocker switch to INSIDE THERMOSTAT
3 Turn the ON/OFF switch to ON position.
4 Press the POWER button on the remote to turn the heater ON.
5 Press the THERMOSTAT button.
6 Press the “+” “-“ button to set your desired temperature.
Why can’t I change HIGH/LOW mode when pressing the MODE
button on the remote?
You can not set the HIGH/LOW mode when the room temperature is
equal to or greater than the set temperature+2℉, because the heater
is OFF. You can only set the HIGH/LOW mode when the heater is
running.
Why the wall thermostat can not control the temperature?
Please follow the steps below:
1 Turn the ON/OFF switch to OFF position
2 Turn the thermostat rocker switch to WALL THERMOSTAT
3 Turn the ON/OFF switch to ON position
4 Press the POWER button on the remote to turn the heater ON.
5 Adjust the wall thermostat knob to set your desired temperature.
How long is the warranty?
This heater comes with a ONE-YEAR LIMITED COMPONENT WARRANTY. If
your unit does not appear to be working properly, please contact our service center
by calling 1-800-317-1688. Prior to your call, we encourage you to visit our service
related website www.DrHeaterUSA.com for troubleshooting tips and service
instructions if needed.