Owner`s manual

01-01 Page 30 29863C

DV450S DIRECT VENT ROOM HEATER

LIFETIME WARRANTY

The Aladdin Hearth Products limited Lifetime Warranty guarantees that the following components will work as

designed for the lifetime of the stove or Aladdin Hearth Products will repair or replace them. These items include

but are not limited to steel and cast iron components, flame plate, firebox reflector, combustion chambers, heat

exchanger systems, stainless steel firebox components, burners, gas logs, gold plating, doors, glass damaged by

thermal breakage, steel baffles and manifold tubes.

THREE YEAR WARRANTY

Our EZ Clean and ceramic firepots are both covered under Aladdin’s three-year warranty program.

ONE YEAR WARRANTY

All electrical components such as but not limited to blowers, wiring vacuum switches, speed controls, control

boxes, thermodisc switches, pilot assembly, ignitors and gas valves are covered under Aladdin’s one-year warranty

program. Carburators are covered under Aladdin’s one-year warranty. Labor to repair or replace these parts is

covered for one year, reimbursed per our warranty service fee schedule.

CONDITIONS

This warranty is non-transferable and is made to the original retail price purchaser only, provided that the purchase

was made through an authorized dealer of Aladdin Hearth Products. This Aladdin product must be installed by

a competent, authorized service contractor. It must be installed and operated at all times in accordance with the

Installation and Operating Instructions furnished with this product, as well as any applicable local and national

codes. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.

Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years

per our warranty service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be

covered for the lifetime of the appliance up to a maximum of five years after Aladdin Hearth Products discontinues

the model. Adjustments, regular maintenance and cleaning, and temporary repairs do not qualify for a service

call fee and will not be covered. The replacement of consumer replaceable items and installation of upgraded

component parts do not qualify for a service call fee, and will not be covered.

This limited Lifetime Warranty does not extend to or include surface finish of the stove, door gasketing, glass

gasketing, thermocouple covers, firebrick, kaowool or other ceramic insulating materials. It does not cover

installation or operational-related such as overfiring, use of corrosive driftwood, downdrafts or spillage caused by

environmental conditions, nearby trees, building, hilltops, mountains, inadequate venting or ventilation, excessive

offsets, or negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers, etc.

Any installation, construction, transportation or other related costs or expenses arising from defective part(s), repair,

replacement, etc., will not be covered by this warranty, nor will Aladdin Hearth Products assume responsibility

for them. Further, Aladdin Hearth Products will not be responsible for any incidental, indirect, or consequential

damages, except as provided by law. Aladdin Hearth Products will not be responsible for any alteration to the

unit which causes sooting that results in damage to the interior or exterior of the building in which this appliance

is installed. This limited Lifetime Warranty does not apply to venting components, hearth components or other

accessories used in conjunction with the installation of this product not manufactured by Aladdin Hearth Products.

This warranty is void if the stove has been operated in atmospheres contaminated by chlorine, fluorine, or there

is any damage to the stove or other components due to water or weather damage which is the result of, but not

limited to, improper chimney or venting installation. Aladdin Hearth Products may, at its discretion, fully discharge

all obligations with respect to this warranty by either repairing or replacing the unit, or refunding the wholesale

price of the defective part(s).

This limited Lifetime Warranty is effective on all Dovre and Arrow stoves sold at point of purchase after July1,

1998, and all Quadra-Fire stoves sold after September 1, 1996, and supersedes any and all warranties currently

in existence.