Specifications

English

Remote help

If you are having any problems or questions about your phone, use the

Remote help function to get direct help.

Note! The Remote help function requires data connection, make sure to

be connected to Wi-Fi connection or allow Data traffic.

1. Call the nearest Doro support centre. It is recommended to use an-

other phone, if using the Doro PhoneEasy

745 connect a headset.

2. When asked to, select

General Remote help.

3. Tick the box if you agree with the user agreements, then select Re-

quest Remote Control.

4. When requested add activation code, then select OK to confirm.

5. If you agree with user agreements, select Yes. The Remote help

function is started and the phone returns to the Home screen and

Supporting.. is visible in the lower right corner.

6. Remote help is ended by Doro Support, to confirm select End.

Tip: You can add Owner number in your phone and then state your phone

number to Doro support to avoid entering the activation code. Select

General Owner number enter your phone number and press

to confirm.

Troubleshooting

Phone cannot be switched on

Battery charge low

Connect the power adapter and charge the bat-

tery for 5 hours. Full battery capacity is reached

after the battery has been charged 3–4 times.

Battery incorrectly

installed

Check the installation of the battery.