Specifications

English
CommonQuestionsandAnswers
QWhyhasn’tthemobilephonebeensuppliedwithaSIMcard?
A
Manypeoplealreadyhaveamobilephoneandwishtotransfertheir
cardovertothenewphone.Thishastheadvantageofkeepingthe
sametelephonenumberandifthecardissubscribedtoaPay-as-you-go
servicethenyoualsobenetfrombeingabletocarryoveranycredit
thathasbeenpaidthecard.
QWherecanIgetaSIMcardfrom?
A
AnyhighstreetmobilephoneshopwillbeabletoprovideyouwithaSIM
card.Someofthemajorsupermarketchainsalsoprovidemobilephone
servicesandcansupplyaSIMcard.AusefultipwhenchoosingaSIM
card/serviceproviderhoweveristomakesurethatyouhaveadequate
signalcoverageathome.
QCanIusetheSIMcardfrommyoldmobilephone?
A
YesaslongastheSIMcardislessthanthreeyearsoldyoucantransfer
thecardover.SomeoldSIMcardshoweverarenotcompatiblewiththe
DoromobilephoneastheyarefromanearliergenerationofSIMcard
design.
QCanIuseaSIMcardfromanymobilephonecompany?
A
TheDoromobilephoneiswhatistermedasanopenSIMcardphone
andsoitisnotrestrictedtoanyparticularserviceproviderormobile
phonecompany.
QHowdoIpayformycalls?
A
Therearetwomaintypesofregistrationwithaserviceprovider.Oneis
acontract–thisiswhereyousignupforagreedcontractoverseveral
months/yearandpayanagreedmonthlyfee.Thisismoresuitedto
peoplewhoareusingtheirmobilephoneaspartoftheirjobforexample.
TheotherisPay-as-you-go,sometimesabbreviatedtoPAYG.Withthis
typeofserviceyouaddcredittothecardandtopupasandwhen
required.Toppingupthecardiseasy,youcandothisoverthephone,
on-line,atmanyshopsandevensomecashpointsallowyoutodothis.
PAYGismoresuitedtolessfrequentusers.
QHowdoIndoutmycreditbalance?
A
TheserviceprovideroftheSIMcardshouldhaveprovidedaninformation
packwiththecard.Thiswillgivedetailsofashortnumbertodial
inordertocheckyourbalance.Theseaccesscodesdifferbetween
mobilephonecompaniessopleasecheckthedetailsspecictoyour
serviceprovider.Keyinyournumber,pressthetalkbuttonandthecredit
balancewillbeannouncedtoyou.
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