Doro 6820 English
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24 Note! All illustrations may not accurately depict the actual device. The items supplied with your phone might vary depending on the software and accessories available in your region or offered by your service provider. You can obtain additional accessories from your local Doro dealer. The supplied accessories provide the best performance with your phone. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
English Contents Congratulations on your purchase ................................................................ 1 Getting started ............................................................................................... 1 Unbox your new phone ......................................................................... 1 Insert SIM card, memory card and battery ........................................... 2 Charge the phone................................................................................
English Weather ....................................................................................................... 23 Camera ......................................................................................................... 24 Alarm ............................................................................................................ 25 Torch............................................................................................................. 26 Organiser ..........................
English Care and maintenance ................................................................................. 49 Warranty ...................................................................................................... 50 Device OS software warranty .............................................................. 51 Specifications ............................................................................................... 51 Copyright and other notices ..............................................
English Congratulations on your purchase The Doro 6820 is an excellent choice for seniors who want ease of use and great sound in a stylish clamshell design. Calling, texting and taking pictures are all made easier thanks to well separated, high contrast keys and a large 2.8" screen. Other features include clearer conversations with HD voice, soft touch coating for a more secure grip, and convenient shortcut keys to both camera and messages.
English • Availability of accessories is subject to change depending on manufacturing availability. For more information about available accessories, refer to the Doro website. Insert SIM card, memory card and battery The SIM and memory card holder’s are located inside the battery compartment. Tip: Take care not to scratch the metallic contacts on the cards when inserting them into the card holders.
English Insert the SIM and memory cards Insert the micro-SIM (3FF) card by gently sliding it into the SIM card slot. Make sure that the SIM card’s contacts are facing inwards and that the cut off corner is as shown. SIM SIM Take care not to scratch or bend the contacts on the SIM card. Should you need, but have problem to remove/replace the SIM card, use adhesive tape on the exposed part of the SIM card to pull it out.
English Insert the battery Insert the battery by sliding it into the battery compartment. Replace the back cover. Charge the phone While it’s possible that your phone will already come with enough power to be turned on right out of the box, we recommend charging the device fully before using it. CAUTION Only use batteries, chargers and accessories that have been approved for use with this particular model.
English Save energy When the battery is fully charged, disconnect the charger from the device and unplug the charger from the wall outlet. To save power, the screen turns off after a while. Press any button to wake the screen up. Full battery capacity will not be reached until the battery has been charged 3–4 times. Batteries degrade over time, which means that call time and standby time will normally decrease with regular use. During extended operation, the device may feel warm.
English Start-up Wizard When starting the device for the first time, a Start-up Wizard will be initiated to set some basic settings. 1. 2. 3. 4. Select the wanted language and press . You will be provided a tutorial about the navigation of the phone. Press Next to step through the tutorial. Press Skip to skip pass the tutorial. Select the type setting you want to customise. You can choose to adjust one or more settings by selecting and pressing . Press Next when done.
English End call/Power on and off : End calls or return to the start screen. Long press to power on or off. • • Options : Press to see more options available in selected menu. In different menus and features it will display available options for that feature. Try to always press this button to explore more options. Back : Return to the previous screen. Assistance : Press to make an assistance call. Camera : Press to initiate the camera app and take a picture or a video.
English From standby you can set your device to silent mode: press and hold appears. #/ until See also Volume , p.42 for more information. • Note! If you use a hearing aid or have hearing difficulties when using the telephone in a noisy environment, you can adjust the phone's audio settings, see Audio setup , p.41. Headset When a headset is connected, the internal microphone in the phone is automatically disconnected. If available, use the answer key on the headset to answer and end calls.
English Enter text with predictive text In some languages you can use predictive text input method which uses a dictionary to suggest words. See Predictive text, p.31 on how enable/disable the feature. • Press each key once, even if the displayed character is not the one you want. The dictionary will suggest words based on the keys you have pressed. Example 1. 2. 3. 4. Press 3, 7, 3, 3 to write the word “Fred”. Complete the word before looking at the suggestions.
English Hearing aid compatible This phone is hearing aid compatible. Hearing aid compatibility is not a guarantee that a specific hearing aid will work with a specific phone. Mobile phones contain radio transmitters that may interfere with hearing aid performance. This phone has been tested for use with hearing aids, for some of the wireless technologies that it uses, but there may be some newer wireless technologies that have not been tested yet for use with hearing aids.
English 3. Drag and drop selected files between the phone and the computer. Note! You can transfer files using a USB cable on most devices and operating systems supporting a USB Mass Storage interface. Disconnect the USB cable safely 1. Make sure to enable the hardware to be safely removed. 2. Disconnect the USB cable. Note! Computer instructions may vary depending on your operating system. See the documentation of your computer's operating system for more information. Calls Make a call 1. 2. 3.
English Call information During a call, the outgoing or incoming phone number and the elapsed call time is displayed. If the identity of the caller is withheld or unknown, Private or Unknown are displayed. Call options Mute During a call, press Mute to disable the microphone. Press mute to re-enable the microphone. Un- Loudspeaker During a call, press the right softkey Speaker to activate loudspeaker mode. Speak clearly into the phone microphone at a maximum distance of 1 m.
English Call log Received, missed and dialed calls are saved in a combined call log. 1. 2. Press . Alternatively, press Call log. Calls are displayed as follows depending on call type: Incoming call Outgoing call Missed call 3. Select wanted entry and press Select an entry and press to: • • • • • • • to dial, or... Details to show details for the selected call. Call to call the selected number/contact. Send message to send a text message. Add to contacts to save the number to the contacts.
English Manage phonebook contacts 1. 2. Press to open Contacts. Select a contact and press : • Add contact to add an entry in the phonebook. • Edit to edit the contact. When done, press Save. • Search contact to search for a contact. • Add to Top 10 to set the entry as one of the first listed contacts in the phonebook. • Delete to delete the selected contact. Press Yes to confirm. • Delete multiple to delete multiple contacts. Select or search and select the contacts you want to delete.
English ICE (In Case of Emergency) First responders can access additional information such as medical information from the victim's phone ICE in case of emergency. In the event of a trauma, it is critical to have this information as early as possible to increase the chances of survival. All fields are optional, but the more information provided the better. 1. 2. 3. 4. Press to open Contacts ICE. Press My details Edit to add or edit information in each entry. • Name to enter your name.
English Assistance button The assistance button allows easy access to contact your predefined Helpers should you need help. Make sure that the assistance function is activated and configured before use, enter recipients in the numbers list and edit the text message. See Assistance settings, p.16. Make an assistance call CAUTION When an emergency call is activated the phone is pre-set to handsfree mode.
English IMPORTANT! Always inform recipients in the numbers list that they are listed as your assistance contacts. 1. 2. 3. Press Menu Settings Assistance Helpers. Press Add Manual to add names/numbers manually. Alternatively, press Contacts to add a contact from the phonebook. Press Save to confirm. Tip: To edit or remove an existing entry, select it and press Delete as helper. Edit or Assistance SMS A text message can be sent to the contacts in the numbers list when the assistance button is pressed.
English Messages Create and send text message (SMS)/picture message (MMS) A text message (SMS) is a short text message that can be sent to other mobile phones. A picture message (MMS) can contain text and media objects such as pictures, sound recordings and video. The settings for messaging are supplied by your service provider and can be sent to you automatically via text message. 1. 2. Press Menu Messages Write. Alternatively, press shortcut button Write.
English Read and handle messages Inbox, Drafts, Sent and Outbox 1. 2. 3. 4. 5. Press Menu Messages. Alternatively, press shortcut button . Select Inbox, Drafts, Sent or Outbox. Press Delete all to delete all messages. Select a message and press to Open the message. Press Reply to send a reply or press for more options: • Call to call the selected number/contact. • Details to view the message details. • Forward to forward the message.
English SMS message will be deleted from the SMS center so that the SMS message will not be forwarded to the recipient mobile phone when it becomes online. This period is called the validity period. 1. Press Menu Messages Settings SMS. 2. Check SMS validity period with to enable. Delivery report You can select if you want the phone to notify you when your text message has reached the recipient. Note! Contact your service provider for detailed subscription costs before activating. 1.
English GSM alphabet to convert any special character to plain alphabet characters. Memory status Display the memory space used on the SIM card and in the phone memory. • 1. 2. Press Menu Messages Settings SMS Memory status. Display the memory space used on the SIM card and in the phone memory. MMS (Multimedia/picture message) Check/uncheck the functions as wanted. 1. 2. 3. 4. Press Menu Messages Settings MMS MMS account: Press MMS account to handle MMS accounts.
English DNS address to add a DNS IP address for your service provider. • Network type to set the network type. Select between WAP and HTTP. • Press Save when done. • Search to search all available MMS accounts (APN). • Delete to delete the selected MMS account (APN). • Edit to edit the selected MMS account (APN). Check/uncheck/select the functions as wanted. • Check Arrive report to automatically send a report to the sender when you have received a multimedia message.
English Check related channel to receive messages on that channel. Press for channel handling: • • • Add channel to add a new channel to receive broadcast messages on. Set channel number, title and press Save to save and activate it. Edit channel to edit the selected channel and press Save when done. Delete channel to delete the selected channel and press Yes to confirm. Note! Not all operators have the cell broadcast messaging function activated in their network.
English 2. 3. Select Weather: The first time you open the weather function, you will be requested to enter the city nearest to you for your weather forecasts. Enter the name of the city and press to search. Select the city in the list and press . Press for options. • City: press and Edit to edit or Delete to delete the city. • Wallpaper and select On (to view the weather in standby mode). • Temperature unit to select between Celsius and Fahrenheit.
English Note! The flash setting made will remain until you change it. Camera/Video camera • Switch between camera and video recording. Quality • Set the level of quality for the photo/video. The higher, the better quality. Note! Higher quality will consume more memory capacity. Shutter sound • Select to have the Shutter sound on or Off. Preferred storage • Phone to save pictures or videos on the phone memory. • MemoryCard to save pictures or videos on the memory card.
English Snooze or turn off • When the alarm goes off a signal will sound. Press to turn off the alarm or press to snooze and repeat the alarm after 9 minutes. Tip: To edit or delete an alarm, select the alarm and press Delete. Edit or Torch 1. 2. From idle screen, press Menu Press to turn it off/on. Torch. Organiser Calendar Note! Calendar reminders will work even if the phone is turned off. Snooze or turn off • When the calendar reminder goes off a signal will sound, if set.
English Tip: To edit or delete an event, select the event and press Delete. Calendar options Press Menu Organiser • • • • • • • • • • Calendar Edit or : Add/New event, then enter your required information. See Add calendar event, p.26. View to view events for the day. View All to view all events. Clear/Delete to delete the events for the day. Clear all/Delete all to delete all events. Go to date to go to a date. Weekly for a weekly view. Monthly for a monthly view. Daily for a daily view.
English Audio Video file types like, MP3, AAC, AAC+, AMR-NB, AMR WB, PCM, ADPCM, WMA, MIDI Other file types that are not recognised as audio, photo, video or vCard. Photos Image file types like, JPG, GIF, PNG, BMP Others Video Video file types like, 3GP, MP4, AVI,FLV vCard vCard, with file format VCF (Virtual Contact File), is the standard for electronic business cards. vCards can be sent via Multimedia Messaging Service (MMS) or Bluetooth. 1. 2. 3. 4. 5. Press Menu Organiser My files.
English Turning the radio on/off 1. 2. Connect a headset to the headset socket . Press Menu Media FM radio to turn the radio on ( ) / off ( ). The tuned frequency is displayed. Tip: Press to return to standby mode. The radio will continue to play. Disconnecting the headset will turn off the radio. Options 1. 2. 3. 4. Press Menu Media FM radio for options: The phone will automatically search for available radio stations. Switch between stations with or .
English • Recordings for the list of recordings and press to play the recording. Press for options: • Add folder to add a folder. • Set as ringtone to use the recording as ringtone for incoming calls or as alarmtone. • Delete to delete the current recording. • Send to send a picture/video via MMS or Bluetooth. • Details to view detailed information about the file, e.g. date, size, type. • Edit to rename the recording, copy or cut the file. • Search to search for a recording.
English Note! Setting the date manually will turn off the automatic time and date update. Time format 1. Press Menu Settings General Time & date 2. Select 12 hours or 24 hours and press . Time format. Date format 1. Press Menu Settings General Time & date 2. Select the wanted format and press . Date format. Set automatic time and date update 1. Press Menu Settings General Time & date Main menu style. 2. Check Auto update time to automatically update time and date according to current time zone.
English Battery See your battery status. 1. 2. Press Menu Settings General See the current battery status. Battery. Restore settings 1. 2. Press Menu Settings General Restore settings. All the changes that you have made to the phone settings will be reset to default settings. Enter the phone code and press to reset. Tip: The default phone code is 1234. Restore factory settings 1. 2. Press Menu Settings General Restore factory settings.
English Note! The brighter the display is, the more batter power it will consume. Backlight Select the delay time for the display backlight. 1. 2. 3. Press Menu Settings Display Backlight. Select the how long time the display is lit. Press to confirm. Main menu You can select different styles for the main menu. 1. 2. Press Menu Settings Select Matrix or Large. Display Main menu: Font size You can adjust the text size for the menu and messages. 1. 2. Press Menu Settings Select Normal or Big.
English 4. Enter new PIN and press . Enter new PIN again and and press When done, Succeeded will appear. . Modify PIN2 1. 2. 3. Press Menu Settings Security Modify PIN2. Enter the current PIN and press . Enter new PIN and press . Enter new PIN again and and press When done, Succeeded will appear. . Phone lock The phone lock protects your phone from unwanted usage. If activated, phone is locked after restart and the phone code needs to be entered to unlock. 1. 2. 3. Press Menu Settings Security.
English 3. Press Fixed dialing number to add and enter the first allowed number. You can add more numbers or edit or delete existing. Note! You can save parts of phone numbers. For example, if you save 01234, allows calls to all numbers starting with 01234. It is possible to place an SOS call by entering the main local emergency number followed by even when fixed dial is activated. When fixed dial is activated you are not allowed to view or manage any phone numbers saved on the SIM card.
English 2. Press Activation and select On to activate. Press to confirm. Calls Call divert You can divert calls to an answering service or to another phone number. Select a call condition, press Activate and then select whether to divert call to voicemail or enter number to activate the call diversion. You can also select Off to deactivate or Check status. 1. Press Menu Settings Calls Call divert: • Call forwarding unconditional to divert all voice calls.
English Note! PIN2 is needed to apply call barring. Contact your service provider to get the PIN2. 1. 2. 3. Press Menu Settings Calls Call barring. Mark the type of calls that you want to restrict: • All outgoing calls to answer incoming calls but not calling. • All incoming calls to call but not to receive incoming calls. • Incoming calls when roaming to block incoming calls when roaming (operating in other networks). • International outgoing calls to block calls to international numbers.
English equipment. You can still listen to music, watch videos and other content, as long as all this content is saved on your memory card or internal storage. When you take your phone abroad, you can keep it in flight mode. If you do that, there’s no chance of data roaming charges, and you can still enable Wi-Fi. Enable Flight mode when in areas with no network coverage to save battery since the phone repeatedly scans for available networks and this consumes power.
English IP type to specify the protocol which the device must use to access the Internet, through cellular data. • Gateway to add a gateway proxy address. • Port to add gateway proxy port. • Homepage to add homepage. • Advanced settings for more advanced settings: • DNS address to add a DNS IP address for your service provider. • Network type to set the network type. Select between WAP and HTTP. • Press Save when done. Search to search all available MMS accounts (APN).
English Data roaming Your phone automatically selects your (service providers) home network if within range. If you are abroad or your home network is not within range, you can use another network, provided your network operator has an agreement that allows you to do so. This is called roaming. Contact your service provider for more information. 1. 2. Press Menu Settings Connections. Check Data roaming to activate it or uncheck to deactivate. IMPORTANT! Using data services while roaming can be costly.
English IMPORTANT! If you set your phone to use 3G/2G or 2G, you will not be able to make any calls, including emergency calls, or use other features requiring a network connection, if the selected network type is unavailable. VoLTE Set if voice calling over LTE (4G) network should be enabled or disabled. This menu is only visible if your service provider supports the feature. 1. 2. Press Menu Settings Check SIM to activate it. Connections VoLTE.
English • • • • • More ringtones to select from your downloads. Keypad tone to select the sound you hear when you press the keys of the phone. • Silent: no sound on key presses. • Click: clicking sound on key presses. • Tone: tones on key presses. • Talking keys: giving voice confirmation on key presses. Power on: select Activate to enable the startup sound or Off to disable. Power off: select Activate to enable the shutdown sound or Off to disable. Vibration: select vibration duration Short or Long.
English Bluetooth ® IMPORTANT! If you are not using Bluetooth connectivity, switch it off to save power. Do not pair with an unknown device. Activate Bluetooth 1. Press Menu Settings Bluetooth Activation. 2. Select On to activate or Off to deactivate. Bluetooth settings Visibility to other devices Note! To prevent other devices from finding your device, select Off. Even if you select Off, paired devices can still detect your device.
English Ask every time to be asked to allow connection every time the device is trying to connect to your phone. • Auto connect to automatically allow connection when device is trying to connect to your phone. • Rename(1-20) to edit the name of the paired Bluetooth device. • Delete to delete the device from the list. • Delete all to delete all devices from the list. • Details to view detailed information about the device, e.g.
English Start-up Wizard You can run the start-up wizard anytime you want. Press Menu Settings want to change. Start-up Wizard and select the subject you SIM ToolKit Your service provider can provide some various value-added services. Press Menu Settings for the provided services. SIM ToolKit select SIM card (if applicable) Software update Check for software updates on a regular basis. Press Software update Check for update? to check if there’s a software update available and perform it.
English Voicemail message received Bluetooth connected Headset connected Flight mode activated Display main symbols Charger connected Charger removed Error Query Warning Done (confirmed) Processing, please wait Battery level low Assistance button call Safety instructions CAUTION The unit and the accessories can contain small parts. Keep all of the equipment out of the reach of small children. The mains adapter is the disconnect device between the product and mains power.
English manufacturer of the equipment to determine if it has adequate protection against external radio signals, or if you have any questions. If notices have been put up at health care facilities instructing you to turn off the unit while you are there, you should comply. Hospitals and other health care facilities sometimes use equipment that can be sensitive to external radio signals.
English Protect your hearing This device has been tested to comply with the Sound Pressure Level requirement laid down in the applicable EN 50332-1 and/or EN 50332-2 standards. WARNING Excessive exposure to loud sounds can cause hearing damage. Exposure to loud sounds while driving may distract your attention and cause an accident. Listen to a headset at a moderate level, and do not hold the device near your ear when the loudspeaker is in use.
English Do not place objects, including fixed or portable radio equipment in the area above the airbag or the area where it might expand. Serious injuries may be caused if the mobile phone equipment is incorrectly installed and the airbag fills with air. It is prohibited to use the unit in flight. Turn off the unit before you board a plane. Using wireless telecom units inside a plane can pose risks to air safety and interfere with telecommunications. It may also be illegal.
English immediately power off the phone, remove the battery and allow the unit to dry completely before you replace it. • Do not use or keep the unit in dusty, dirty environments. The unit’s moving parts and electronic components can be damaged. • Do not keep the unit in warm places. High temperatures can reduce the lifespan for electronic equipment, damage batteries and distort or melt certain plastics. • Do not keep the unit in cold places.
English fault occurring during this period, please contact the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period. This guarantee will not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, non-maintenance or any other circumstances on the user’s part. Furthermore, this guarantee will not apply to any fault caused by a thunderstorm or any other voltage fluctuations.
English Charging ambient temperature Storage temperature Min: 0° C (32° F) Max: 40° C (104° F) Min:-20° C (-4° F) Max: 60° C (140° F) Copyright and other notices ® Bluetooth is a registered trademark of Bluetooth SIG, Inc. vCard is a trademark of the Internet Mail Consortium. ™ eZiType is a trademark of Zi Corporation. Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance. microSD is a trademark of SD Card Association.
English provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. Content copyright The unauthorised copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorised or legally permitted to copy.
English Specific Absorption Rate (SAR) This device meets applicable international safety requirements for exposure to radio waves. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines from the independent scientific organization ICNIRP (International Commission of Non-Ionizing Radiation Protection).
English EU Declaration of Conformity Hereby, Doro declares that the radio equipment type DFC-0380 (Doro 6820) is in compliance with Directives: 2014/53/EU and 2011/65/EU including delegated Directive (EU) 2015/863 amending Annex II. The full text of the EU declaration of conformity is available at the following internet address: www.doro.com/dofc.
DFC-0380 (Doro 6820) English Version 1.0 ©2021 Doro AB. All rights reserved. www.doro.
