Instructions / Assembly
PACKING LIST (STANDARD)
Maintenance
For the sake of safety, each gate should be equipped with an infrared protector, and regular inspection is required. You should check
whether your device operates normally at least every month.
Troubleshooting
Problems Possible Reasons Solutions
The gate cannot open or close normally,
and LED light does not flash.
The gate can open but cannot close.
Remote control doesn’t work.
During operation, the motor generates
noise but the gate does not move.
The gate does not stop at the limit
position during operation.
Leakage switch is tripped. The power supply line or motor line has
short circuited.
Check and repair the wiring.
The signal is blocked. Adjust the external receiver antenna to 5
ft. (1.5 m) above the ground.
1. If not connected, check if the
infrared port & GND short circuited.
If the IR sensor is connected, ensure
the wiring is correct & the photocell
is N.C.
Ensure the photocell mounting
position can be mutually aligned.
Remove the obstacle.
Remove any obstacles or reduce the
photocell's sensitivity.
Replace the parts.
The power is off.
The fuse is burned.
There is a problem with the control
board power wiring.
1.
2.
3.
There is a problem with the photocell
wiring.
There is a problem with the photocell
mounting.
The photocell is blocked.
The photocell's sensitivity to
obstacles is too high.
The hall switch parts are damaged.
1.
2.
3.
4.
5.
Low battery.
Remote control matching has not
occurred.
1.
2.
The capacitor is broken.
The capacitor is poorly connected.
Movement is obstructed.
1.
2.
3.
The limit programming has a
problem.
There is a problem with the mounting
of the magnetic limit switch.
1.
2.
Check whether the limit switch wiring
is consistent with the actual direction
of operation.
First check the distance btwn the
magnetic limit switch and motor. Then,
check the height of the magnetic limit
switch.
1.
2.
The remote control does not work at full
range.
Replace the capacitor.
Check the capacitor wiring.
Adjust the motor or the gate to
ensure no obstruction is occurring.
1.
2.
3.
Replace the battery.
Rematch the remote control.
1.
2.
1.
2.
3.
4.
5.
Turn on/connect the power supply.
Check the fuse (code FU), replacing
it if necessary.
Adjust the wiring as above.
1.
2.
3.
12
Contact Us
Thank you for choosing our products! If you have any questions or comments, contact us at contact@b2csupportpro.com
and we'll resolve your issue ASAP!
For a .pdf copy of the latest version of these instructions, use the appropriate app on your smartphone to scan the QR
code to the right.
SGO-EC06-00 Rev. 9 Oct. 2022