User's Manual

45
Chapter XII Troubleshooting
Please carry out the following operations in case of abnormal operation of the GPS
navigator. For further problems, please contact our customer service center.
Fault Reason Solution
Low battery Supply external power and charge
the battery.
Startup failure
System down Reset the GPS navigator.
Sudden power cut Low battery Supply external power and charge
the battery.
Low backlight Turn up the backlight. No/ vague display
Backlight off Tap the screen with the touch pen.
Incorrect tapping response Touch screen not
calibrated
Recalibrate the screen.
Low volume Turn up the volume. No sounds
Poor contact of
earphone
Check the earphone connection.
Communication with PC Poor USB
connection
Check the USB cable connection.
GPS signals reception
failure
Poor GPS signal About 3 minutes are needed for low
intensity of local GPS satellite
signal.
Loss of map data Accidental deletion Contact your agent or distributor.
Input a new password after
recovering the GPS data.
Note: This document is for guidance only and the content is subject to change without notice.