Safety Instructions
32
09
FAQ
L6
FAQ
First
、
No
response
from
the
machine
when
being
powered
on.
1. No power supply: Please check
the
socket and switch
as
well
as
the machine power socket
to
ensure
that
they have
been correctly plugged
with
normal power supply.
Second
、
It
cannot
be
connected
to
computer
1.
USB
cable
not
connected: Please check
the
USB
data cable interface on
the
machine and computer
to
ensure
it's
correctly plugged. The
USB
interface on the
front
panel
of
some desktop computers is invalid,
it's
better
to
connect
to
the interface on the back.
2.
Driver
not
properly installed: Install the driver according
to
the
instructions. After
the
installation is done, the
computer
will
recognize the device as a serial port, which means the hardware connection is
OK.
3. Other special problems: Pull
out
the
USB
data cable and power cable, keep the machine power
off
for
5 seconds and
then
try
the connection once again.
Third
、
No
response
from
the
phone
APP
when
being
connected
to
the
machine.
1. Wrong Bluetooth connection: Make sure
it's
connected
to
the Bluetooth released by the machine. Please read "App
Connection" in the User Manual
for
details.
2.
Incompatibility: In the case
of
abnormal connection due
to
incompatibility
of
newly-released phone
or
upgraded
system, please contact
our
customer service with
the
screenshot
of
phone configuration
so
as
to
get technical support
as
soon as possible.
Fourth
、
Shallow
engraving
effect
or
no
traces.
1. Inaccurate focus: Refer
to
the "Focus Adjustment" in the User Manual
to
make
the
correct focus.
2.
Engraving speed: Too fast speed
is
due
to
short burning time. Please read
the
"Engraving Parameters" in the User
Manual
to
readjust the parameters.