Instruction Manual

Table Of Contents

Instruction Manual for Robot Sweeper　　　18

VII. Warranty Instruction

According to the "New Three Guarantees", the warranty period of the complete

machine is ONE YEAR "from the date of purchase". (The warranty is available for home

use only).

1. In the warranty period, as long as the fault caused by the quality of the product itself,

customers can bring the completed Product Warranty Card and Purchase Invoice to the

"Special Maintenance Center" around the country for free repair.

2. Please keep the purchase invoice and warranty card properly as the warranty

certificate. Once the invoice is altered, the warranty will become invalid.

3. If the warranty period has expired, customers can contact the customer service

department of the company for mail order of spare parts, or purchase from the local

retailer.

4. Special customer service center have the obligation to provide superior service to

customers. If customers have any objection to their service quality, customers can

directly complain to our customer service department.

5. If the warranty period is promised in the instruction manual, the instruction manual

shall prevail.

No maintenance will be free under the following circumstances:

1. No warranty card and valid purchase invoice.

2. The complete machine and parts have exceeded the free warranty period.

3. The model in the warranty card does not conform to the model of product for

maintenance or the warranty card is altered.

4. Fault or damage caused by failure to operate the machine as specified in the instruction

manual.

5. Damage caused by improper use, storage and maintenance of consumers.

6. Damage caused by disassembly of other maintenance personnel (i.e. not authorized by

our company).

7. Fault or damage caused by accidental factors or human reasons (including operation

error, liquid inlet, improper plugging, scratch, transport, collision, improper voltage

input, etc.).

8. Damage caused by force majeure (such as earthquake, fire disaster, lightning stroke,

etc.).

9. Normal and reasonable consumption or damage (such as natural consumption, wear

and aging of the shell and connector parts).

10. Other faults and damages not caused by quality problems of our products (including

parts).

Note:

The customer service department of our company will still serve you warmly if the

product is not within the warranty scope.