User manual

9
TROUBLESHOOTING GUIDE (cont’d)
2. Plastic flush ball will not close
completely.
3. Flush ball will not open.
4. Water does not shut off in toilet
(toilet overflows).
5. Water does not enter toilet bowl
properly.
6. Lifting foot pedal does not add
water to the bowl.
7. Water leaking from water valve.
8. Water leaking from rear of
toilet bowl.
9. Water is leaking from the base/
toilet connection.
10. Vacuum pump running too
often between flushes.
(See Vacuum Tester
information on page 6.)
a. Too much friction between flush
ball and ball seal.
b. Water valve screws are too tight.
c. Defective spring cartridge.
a. Broken shaft.
b. Shaft not fully engaged in the
spring cartridge.
a. Not enough clearance between
pedal and top of water valve
cap.
b. Dirt lodged in water valve seal.
a. Insufficient water flow rate at
toilet.
b. Water valve clogged.
c. Plugged rim wash holes in
toilet.
a. Too much clearance between
pedal and top of water valve
cap.
a. Water valve body cracked due
to freeze damage.
b. Water line connection is loose
or not seated properly.
c. Defective water valve.
d. Stripped threads.
a. Loose check valve or hose
clamps.
b. Cracked or defective toilet
bowl.
a. Clamp ring may be loose.
b. Ball seals may be worn or
defective.
a. Water leaks out of bowl
between flush ball and ball
seal.
b. Vacuum line leak.
a. Lubricate between flush ball
and ball seal with furniture
polish or cooking spray.
b. Loosen screws slightly.
c. Check spring tension by push-
ing flush lever down, then
release it suddenly. If lever
does not snap back into posi-
tion, replace spring cartridge.
a. Replace shaft.
b. Put pressure on shaft from
under the flush ball (pushing
into spring cartridge) until it
engages. You may have to
rotate flush ball until shaft
lines up with square in spring
cartridge.
a. Replace foot pedal (most
models) or adjust cam strap so
clearance is .06” (1.5mm) max.
(model 5006 only).
b. Disassemble, clean water valve.
a. Check water flow rate at toilet.
Rate should be 2 gpm (7.6 lpm).
b. Remove and clean screen
located at inlet of water valve.
c. Clean holes. If still a problem,
replace the toilet bowl.
a. Replace foot pedal (most
models) or adjust cam strap so
clearance is .06” (1.5mm) max.
(model 5006 only).
a. Replace water valve.
b. Insure that threads are not
cross-threaded and tighten.
c. Replace water valve.
d. Replace water valve.
a. Secure check valve
connections.
b. Replace toilet bowl.
a. Remove plastic base cover (on
applicable models) and tighten
the clamp ring.
b. Replace ball seals.
a. Leave small amount of water
in bowl. If water is sucked from
bowl, see problems 1 and 2.
b. Tighten all connections at toilet,
vacuum generator or vacuum
holding tank (including hose
clamps and threaded spin
nuts). If leak persists, contact
Customer Service.
Problem Possible Cause Service Instructions