Instruction Manual

EN
PI8022, PI8023 Troubleshooting
21
➤ Contact an authorised service representative if you observe one of the following
abnormal conditions:
– Excessively yellow or sooting flame type
– Flame lifting off the burnerports
– Flame lighting back into the burner (normally associated with a popping
sound)
– Objectionable odour of the flames combustion products
Should a faulty condition develop in the cooktop that is not described above, refer
to the following table first for possible causes and remedies prior to contacting an
authorised service representative.
Fault Possible cause Remedy
No spark when gas control
knob depressed
No power Check if the device is
plugged in and switched on.
Loose sparker cable
Call authorised service
representative.
Burner not aligned properly Remove and re-fit burner.
Burner not lighting when
spark ignition working
Gas supply off Check if the gas supply valve
is on.
Burner not aligned properly Remove and re-fit burner.
Burner ports blocked Remove, clean and replace
burner.
Burner goes out when
control knob is released
Flame safeguard not
activated
Re-light, allow more time for
the flame safeguard to
activate.
Flame safeguard faulty
connection or broken
Call
authorised service
representative.
Uneven flame pattern or
slight flame lifting
Burner ports blocked Remove, clean and replace
burner.
At minimum flame setting the
flame is too high
Turndown control setting
incorrect
Call
authorised service
representative.
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