User`s guide

32 | Dome Sx Display User’s Guide, 020-0931-00 Rev. F
Troubleshooting
Problem Possible Cause Solution
No image appears
on the screen
Computer is OFF. Power on the machine.
Power cord is not
securely connected.
Tighten power cord connection
and turn on computer.
Video cable connected
incorrectly.
Make sure the first display of a dual-
headed system or the only display
of a single-headed system is
connected to the primary port on
the display controller. (NOTE: Both
DVI and DisplayPort functions
cannot be used at the same time.)
Conflict with driver
version
A previous version of
the display driver is
still installed on the
computer system.
Remove any existing display driver
before you install a more recent
version.
The installation CD
contains a file older
than the one currently
on your system.
The Confirm File Replace dialog
box appears if the installation CD
contains a file older than the one
currently on the system. Click No to
the question, Overwrite the newer
file? Or, click No to All.
Unable to set the
maximum or
native resolution
of the display
The function Hide all
modes that this
monitor cannot display
is selected on a
subdialog of the
Windows Display
Properties dialog.
When using commodity graphics
boards on Windows XP systems,
make sure the check box for the
function is empty (unchecked).
A single-link
commodity graphics
board is in use.
When using commodity graphics
boards with the Dome Sx displays,
be sure to install a DualLink DVI
graphics board.