Manual

6 Event and system logs
You can view or download event logs or system logs to obtain specific data.
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Event and system log descriptions
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Opening the event logs view
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Event log browsing options
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Downloading event logs
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Downloading system logs
6.1 Event and system log descriptions
The DP580 logs provide a record of unit operations and behavior.
Event logs
The device generates an event log entry for every change initiated by the user, every change in
input or processing status, and every error state. This provides a picture of the device
operation, and is very useful for monitoring and troubleshooting. You can download the .csv log
files from the UI.
Each logged event includes:
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Date
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Level (type of log information):
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General information
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Warnings (marked in yellow)
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Errors (marked in red)
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Category
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Input type
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Message
The device stores the event log locally. To prevent overrunning the disk space, the logs remain
available until one of the following conditions occurs:
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The number of log entries exceeds 1,000,000.
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A log entry is older than two months.
A periodic backup of the event log will ensure that you retain this information.
System logs
System logs include detailed technical information about the DP580 unit processes. In the
event of a system failure, users must send the logs to Dolby Laboratories for analysis and
support.
6.2 Opening the event logs view
Open the event logs view to check the unit status and behavior.
Event and system logs
Dolby Professional Reference Decoder DP580 v2.0 user's guide
16 January 2018 31