User guide

Region Contact Information
India:
•
[phone]
•
Monday - Friday: 09:00 - 17:00 IST
•
Online Warranty Request
Singapore (English):
•
8001204639
•
Monday - Friday: 09:30 - 17:00 SST
•
Email Web Form
Indonesia (English):
•
007-803-011-0361 (Mobile: XL, Telkomsel,
and M2 Only)
•
Monday- Friday: 09:30 - 17:00 BORT
•
Email Web Form
Taiwan (Chinese / English):
•
00801137427
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Monday – Friday: 09:30 - 17:00 TWT
•
Email Web Form
Japan (English/Japanese):
•
0066-33-812651
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Monday – Friday: 10:00 – 18:00 JST
•
Email Web Form
Thailand (English):
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001800120666587
•
Monday - Friday: 08:30 - 16:00 THA
•
Email Web Form
•
Landlines: When dialing, use phone
with IDD; Mobile: AIS, DTAC, and TRUE
MOVE only.
Korea (English):
•
Email Web Form
Vietnam (English):
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120 111 62 (VNPT service only)
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Monday – Friday: 08:30 – 16:00 VST
•
Email Web Form
Note: Customer Care telephone support lines are closed for regional statutory
holidays.
Written inquiries can be sent to:
Advanced Micro Devices Inc.
Attention: Customer Care
1 Commerce Valley Drive East
Markham, Ontario
L3T 7V9 CANADA
This service is complimentary.
5.2.2 Disclaimer
AMD Customer Care will work to resolve your issue and help you to get your product
up and running. If your issue is not resolved, our technicians will determine whether
the difficulty you are experiencing is the result of the product, whether your product
contains a defect, and whether your product should be returned to AMD for warranty
service.
AMD Customer Care is unable to assist with refunds, returns, or exchange-specific
inquiries. If resolving the problem being experienced is critical to your decision to
keep the product, it is your responsibility to ensure that you know and are within the
period of time your reseller will allow for refunds, returns, or exchange.
AMD is not responsible for any expense incurred accessing Customer Care. It is
expected that customers will review the expense associated with the available support
options and will choose the method that best meets their needs and budget.
AMD Customer Care reserves the right to limit support options for products that are
not registered or are at End of Life.
Reference 21
© 2012 Advanced Micro Devices, Inc. AMD FirePro W600