Product Warranty
LIMITED
WARRANTY
Pentair Water Pool and Spa manufactures its products with the highest standards of workmanship, using the
best materials available through state of the art processes. Pentair Water Pool and Spa warrants its products
as follows:
Limited Warranty: Pentair Water Pool and Spa warrants its products to be free
from defects in material and/or workmanship for a period of one (1) year (parts
only) from the original date of purchase or installation.
Exceptions that could result in denial of a warranty claim:
1.Damage caused by careless handling, improper repackaging, or shipping.
2.Damage due to misapplication, misuse, abuse or failure to operate equipment as specified in the owners
manual.
3.Damage caused by failure to install products as specified in the owners manual.
4.Damage due to unauthorized product modifications or failure to use Pentair Water Pool and Spa original
replacement parts.
5.Damage caused by negligence, or failure to properly maintain products as specified in the owners manual.
6.Damage caused by failure to maintain water chemistry in conformity with the standards of the swimming pool
industry for any length of time.
7.Damage caused by water freezing inside the product.
8.Accidental damage, fire, acts of God, or other circumstances outside the control of Pentair Water Pool and Spa.
• This warranty extends to the original retail owner only, beginning on the date of installation and is not enforceable
by any other party. Proof of purchase and/or date of installation will be required to execute a warranty claim.
Original owner agrees to prepay all shipping charges to Pentair Water Pool and Spa.
• Warranties by others: Some products incorporate components manufactured by other manufacturers. Some of
these provide warranties in addition to the warranty provided herein. In all such cases a copy of that warranty will
be provided with the product. To the extent protection provided under any such third party warranty exceeds the
Limited Warranty provided herein, the Customer will have to look to that manufacturer for the additional protection.
(Continued On Other Side)
Please Detach Along Dotted Line and Mail This Section. Keep the Warranty for Your Records.
PRODUCT WARRANTY REGISTRATION CARD
To register your product on-line, please visit www.pentairpool.com/pool-owner/warranty.
Please promptly complete and return this postage paid card. In the unlikely event we must notify you of safety modifications to your product, under the Consumer Product Safety Act, this will allow us
to communicate with you quickly. Incomplete or missing information such as your serial number will not be registered. Your Limited Warranty is attached to this reply card. Please detach it, review
it thoroughly so you are familiar with the terms of your warranty coverage and keep in a safe place.
Product:
❑ FILTER ❑ PUMP ❑ HEATER ❑ HEAT PUMP ❑ LIGHT ❑ CONTROLS
❑ AUTO CLEANER ❑ AUTO FEEDER ❑ MAINT. EQUIPMENT ❑ WHITE GOODS
5.
Please indicate how important each of the following factors were in your buying decision:
Very Somewhat Not
Important Important Important Important
Previous use of product ❑ ❑ ❑ ❑
Sale price ❑ ❑ ❑ ❑
Recommendation of others ❑ ❑ ❑ ❑
Recommendation of salesperson ❑ ❑ ❑ ❑
Reputation of store or builder ❑ ❑ ❑ ❑
Reputation for customer service ❑ ❑ ❑ ❑
Reputation for quality/durability ❑ ❑ ❑ ❑
Style/appearance ❑ ❑ ❑ ❑
Value for the price ❑ ❑ ❑ ❑
Warranty ❑ ❑ ❑ ❑
Warranty Note: Automatic Cleaners purchased in the USA from
entities outside the USA do not qualify for any USA programs
including warranty, trade-in or rebate programs.
Thanks for taking the time to fill out this questionnaire. Your answers will help us to better serve you in the future.
Brand/Model Name:
I purchased the Pentair product for use in:
❑ Inground Pool ❑ Inground Pool/Spa Combination ❑ Aboveground Pool ❑ Spa Only
My Serial Number is:
1.Name:
Street Address:
City: State: Zip:
Tel. No.: ( ) E-mail:
2.Date of Purchase/Installation: ❑ New ❑ Replacement
Signature: Date:
3.Where did you purchase your Pentair Product?
❑ Pool Builder ❑ Pool Store ❑ Pool Service ❑ Mail Order ❑ Internet ❑ Other
Company Name:
Location:
4.Please indicate how your pool and/or spa is presently equipped. (Check all that apply.)
❑ Heater (Approx. age ) ❑ Heat Pump (Approx. age ) ❑ Automatic Pool Cleaner
❑ Automatic Control System ❑ Fiber Optic Perimeter or Landscape Lights ❑ Automatic Chlorine Generator
❑ Underwater Color Changing Lights ❑ Chlorine Bromine In-Line (Plumbed) Feeder
(If applicable)
(Please Print)
6.This product replaces a:
(Brand)
Specific Product Warranties (from date of installation):
Product Family Limited Warranty Exceptions
Filters 1 year
Aboveground Systems 1 year
Pumps 1 year
Heaters 2 years MiniMax 75/100 & Commercial Applications - 1 year
Compressor Parts and Labor - 10 years
Titanium Heat Exchanger - Lifetime
Commercial Applications - 1 year
Lights 1 year Bulbs - 90 days
Automation Equipment 1 year SunTouch Solar - 3 years
Acu-Trol Commercial Controllers 5 years Acu-Trol Residential Controllers - 1 year
Acu-Trol Electronic Modules 5 years
Acu-Trol Equipment Repairs - 90 days
(for Non-Warranty Repairs)
Acu-Trol Industrial pH or ORP Probes 2 years Acu-Trol Residential Probes - 90 days
IntelliChlor (SCG) w/Power Center/Supply 1 year
Automatic Pool Cleaners 1 year
1 year
200 Cleaner Cycles
Suction Seal, Foot Pad, Wings
Bumper Strap - 1 year
Kreepy Kruiser, Great White Cleaners 2 years
PoolShark/SandShark Cleaners 2 years Foot Pad, Seal Flaps - 1 year
Maintenance Equipment/
Replacement Parts
White Goods and Water Features 1 year
Chlorine Bromine Feeders 1 year
Robotic Pool Cleaners
2 years
Heat Pumps
90 days
Kreepy Krauly Cleaners
Acu-Trol Colorimetric Units and Accessories 1 year
2 years
Parts and Labor
*
*
*
For warranty purposes, a commercial facility is defined as any facility other than a single family dwelling.