CONTENTS OVERVIEW 2 MAIN FEATURES 3 PRODUCT SAFETY AND HEALTH STATEMENTS 4 PACKAGE CONTENTS 5 DESCRIPTION OF TRANSMITTER PARTS 6 DESCRIPTION OF COLLAR/RECEIVER PARTS 20 DESCRIPTION OF BATTERY CHARGER 24 TESTING YOUR 25 FITTING THE COLLAR ON THE DOG 27 CHARGING THE BATTERIES 29 RECEPTION 32 ACCESSORIES 33 BASIC MAINTENANCE 34 WARRANTY AND REPAIR INFORMATION 38 1
MAIN FEATURES OVERVIEW THANK YOU FOR PURCHASING THE WORLD’S FINEST DOGTRA e-COLLAR! MAIN FEATURES Easy-to-use, ergonomic transmitter. Designed for X-treme training conditions The 3500NCP is labeled the Super-X because it has X-tra features, X-ceptional range and is designed for X-treme training situations. Features include a one-mile range, fully waterproof transmitter and receiver, 127 levels of Nick and Constant stimulation along with a nonstimulating pager/vibration.
PRODUCT SAFETY AND HEALTH STATEMENTS PRODUCT SAFETY AND HEALTH STATEMENTS Proper e-collar use Dogtra e-collars are intended for the sole purpose of behavior modification of dogs. They are not intended for human use or use on other animals. Dogtra Company does not assume any liability for improper use of the Dogtra e-collar. Aggressive dogs Dogtra does not recommend using the e-collar to correct dogs that are aggressive towards other dogs or people.
DESCRIPTION OF TRANSMITTER PARTS DESCRIPTION OF TRANSMITTER PARTS DESCRIPTION OF TRANSMITTER PARTS DESCRIPTION OF TRANSMITTER PARTS transmitter (1-dog) transmitter (2-dog) Antenna Antenna Rheostat Intensity Dial Indicator Light (LED Window) “Nick” Button On/Off Magnatic Red Dot ON/OFF Switch Rheostat Intensity Dial Indicator Light (LED Window) Nick/Cont.
DESCRIPTION OF TRANSMITTER PARTS DESCRIPTION OF TRANSMITTER PARTS 3.2 Antenna Regular/Mild Toggle Switch Transmitter Antenna A 3.2” antenna is supplied with the . The antenna must be fastened to the transmitter before using the unit. Regular/Mild Toggle Switch The Regular/Mild toggle switch is located on the back of the transmitter near the top. The Regular/Mild toggle switch allows you to select between Regular and Mild stimulations.
DESCRIPTION OF TRANSMITTER PARTS DESCRIPTION OF TRANSMITTER PARTS display the intensity level when you have the unit set in the “regular” mode. “Mild” has 63 stimulation levels: (0) is the lowest and (L63) the highest. This feature gives the trainer a much wider range in the power band for highly sensitive dogs. The LCD display will show (L) along with the intensity level (0-L63) when your unit is in the “Mild” setting.
DESCRIPTION OF TRANSMITTER PARTS DESCRIPTION OF TRANSMITTER PARTS Care for LCD Transmitters in Cold Temperature In cold temperatures (10 degrees F or below), the Liquid Crystal Display (LCD) on your transmitter may be dim or slow to respond. Wait until the display becomes visible before selecting any training level. LCD Screen The LCD screen indicates the stimulation level (0-127) for Regular or (0-L63) for Mild on the screen.
DESCRIPTION OF TRANSMITTER PARTS Transmitter Indicator Light (LED Window) The transmitter LED indicator light is located near the Rheostat Intensity Dial. It will flash every 4 seconds when the transmitter has been turned on. The color of the light indicates the status of battery life. It flashes green when the battery is fully charged and turns to amber when the battery is at medium charge. It is acceptable to charge your unit even at medium charge without any damage incurred to your collar.
DESCRIPTION OF TRANSMITTER PARTS BUTTON FUNCTION DESCRIPTION OF TRANSMITTER PARTS “Constant” Button (1-dog) Pager The “Constant” button is located on the bottom left. Pressing the “Constant” button gives continuous stimulation as long as the button is pushed, for up to 12 seconds. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The collar will be ready to be reactivated once the button has been released.
DESCRIPTION OF TRANSMITTER PARTS (2-dog) 1st-dog Nick & Cont. (Gray Button) Nick/Cont. Toggle Switch ON/OFF Switch 1st-dog Pager (Gray Button) 2nd-dog Nick & Cont. (Orange Button) 2nd-dog Pager (Orange Button) The two-dog unit has five buttons and a toggle switch on the transmitter. Two on the face of the transmitter, two on the left side, and one on the right side. “Nick” & “Constant” Toggle Switch Located on the face of the transmitter is a toggle switch.
DESCRIPTION OF COLLAR / RECEIVER PARTS DESCRIPTION OF COLLAR / RECEIVER PARTS DESCRIPTION OF COLLAR / RECEIVER PARTS On/Off Magnetic Switch Collar strap Battery Charging Receptacle and Cover Contact Points Receiver ON/OFF Magnetic Red Dot To activate the receiver/collar, place the red dot on the back of the transmitter to the red dot on the collar/receiver. Hold the two red dots together for a moment until the LED light on the receiver/collar comes on.
DESCRIPTION OF COLLAR / RECEIVER PARTS DESCRIPTION OF COLLAR / RECEIVER PARTS Battery Charging Receptacle & Rubber Plug Indicator Light (LED Window) Receiver Indicator Light (LED window) Located on the front of the receiver/collar, the indicator light comes on and blinks once every 4 seconds after the collar has been turned on. The color of the LED indicates the battery life of the receiver.
TESTING DESCRIPTION OF BATTERY CHARGER BATTERY CHARGER TESTING YOUR Charging Cable 120 volt Charger COLLAR Wall Outlet Two-dog unit only The battery charger and charging cables allow you to charge both the transmitter and receiver at the same time. The battery charger is designed for a 120-volt wall outlet. (European 230-volt AC chargers and 12-volt field charger for Lithium-Polymer batteries for your automobile are also available.
TESTING 3. Turn the transmitter on by pressing the blue button on the right side of the transmitter until the LCD screen illuminates. The LCD screen shows the amount of battery life remaining and the LED blinks once every 4 seconds. FITTING THE COLLAR ON THE DOG FITTING THE COLLAR ON THE DOG 4. Watch the test light as you push the “Nick” button on the transmitter. It should light for just a moment. 5. Watch the test light as you push the “Constant” button on the transmitter.
FITTING THE COLLAR ON THE DOG Dogtra uses Surgical Stainless Steel contact points and Anti-microbial plastic to protect the dog’s skin. CHARGING THE BATTERIES CHARGING THE BATTERIES ATTENTION! Avoid having the dog wear the collar for more than 8 hours out of every 24-hour period. Leaving the points on the same spot for extended periods of time can cause skin irritation.
CHARGING THE BATTERIES If the 3 bar indicator on the transmitter LCD shows just 1 bar. The indicator light on the transmitter or receiver will not come on. The indicator light on the transmitter or receiver comes on momentarily, but will not stay on when the “Constant” button is pushed. Battery Charging Procedure Note : The unit has a partial charge when it leaves the Dogtra facility, upon receipt of the collar, be sure to give it a full 2-hour initial charge before the first use. 1.
RECEPTION / ACCESSORIES Reception RECEPTION / ACCESSORIES ACCESSORIES The collar has a range of 1 mile. Depending on the way you use your transmitter, the transmitter range may vary. Hold the transmitter away from your body and avoid touching the antenna, to get the greatest range. For maximum signal strength, keep your unit properly charged. Maximum Range The following items may be purchased separately by calling our customer service at (888) 811-9111. You may also browse the selection at www.dogtra.
BASIC MAINTENANCE BASIC MAINTENANCE Be sure that the rubber charging plugs are always secured when the collar is in use. If your plugs break or are ripped, please contact Customer Service at info@dogtra.com or (888) 811-9111 to obtain replacements. After each session, carefully inspect your unit for any missing parts, or casing damage. Broken casings on either the receiver or transmitter may affect the waterproof guarantee of the unit.
TROUBLESHOOTING GUIDE 2. The test light comes on, but I do not feel any stimulation. - Your tolerance may be higher than your dogs, or your skin very thick, so you may need to try the unit on your fingertips where sensitivity is higher. Be sure both contact points are touching your fingertips. - The battery may be low, check the LED light for battery life. - If you have a full charge, and you have done all of the above, your unit may need to be serviced. Please contact Customer Service at info@dogtra.
WARRANTY AND REPAIR INFORMATION WARRANTY AND REPAIR INFORMATION LIMITED LIFETIME WARRANTY (Applicable for units purchased after December 31, 2005 that are registered within 30 days of original purchase). To quality for the Limited Lifetime Warranty: Product registration must be completed online at www.dogtra.com or via telephone at (888) 811-9111. For international customers, please call us at (310) 522-1800. Dogtra’s Limited Lifetime Warranty provides: - 1-year warranty for batteries.
WARRANTY AND REPAIR INFORMATION Procedure for Repair Work: Shipping to Dogtra for warranty work is the owner’s responsibility. The cost for shipping (via regular ground service) back to the customer is covered by Dogtra Co. within the continental United States. Any expedited shipping service will be at the owner’s expense. Dogtra is not responsible for loss of training time or inconvenience while the unit is in our warehouse for repair work.
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