Owner's Manual

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DOGTRA PRODUCT WARRANTY
LIMITED WARRANTY
For Dogtra Products Purchased from Dogtra Authorized Dealers
One-Year Warranty
Except as otherwise provided below, Dogtra warrants to the original retail purchaser
(“You”) that its Dogtra products shall be free of defects in materials and workmanship
for a period of one (1) year from the date of purchase (“Warranty”). The Warranty covers
the cost of repair (parts and labor) or replacement (if repair is not feasible) of a defective
Dogtra product during said one-year period. For such repaired or replaced products,
the remaining portion of the original warranty period, or ninety (90) days, whichever
is longer, shall apply. Dogtra, at its sole discretion, shall determine whether to repair or
replace a product covered by the Warranty.
Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra product only if:
(1) You are the original retail purchaser of the product,
(2) You bought the product from a Dogtra authorized dealer, and
(3) You present a receipt or other proof of purchase showing a valid purchase date, the
name and address of the authorized dealer, and the purchased product identied by
model and/or serial number.
Warranty Exclusions
The Warranty does not cover damage, loss, or deterioration to your Dogtra product
caused: by misuse, neglect, abuse, or other improper handling of the product; by failure
to follow use or care instructions; by use of the product for other than its intended
purpose; by accident or natural forces such as re or ooding; or by normal wear and
tear such as scratches to the product surface.
The Warranty also does not cover Dogtra products that: are purchased from non-
authorized dealers; are purchased outside of the United States or Canada; have been
damaged during shipment (even if Dogtra paid or arranged for shipping); have been
modied or tampered with in any manner; are opened or repaired by anyone other than
Dogtra; or have serial numbers that have been altered or defaced.
Sole Warranty
This Warranty is the only warranty oered by Dogtra for its Dogtra products. Other
than said Warranty, Dogtra makes no other representations or warranties whatsoever
regarding its products, whether oral or in any product manual, on any packaging,
on any website, or in any other written material. No dealer of Dogtra products, nor
any employee or agent of Dogtra, is authorized to make any additions, changes, or
extensions to the Warranty. Dogtra, at its sole discretion and at any time, reserves the
right to modify the Warranty.
DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS
ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Limitation of Remedies
Dogtra’s liability is limited to the cost of repair or replacement of the Dogtra product
under Warranty. Any claim or action to enforce the Warranty must be commenced
within thirty (30) days of the Warranty’s expiration for your product. Dogtra will not be
liable for any indirect, incidental, special, consequential, or similar damages based on
breach of warranty, breach of contract, negligence, strict tort, or any other legal theory
related to Dogtra and its products. Damages that Dogtra will not be responsible for
include, but are not limited to: loss of income or prots; loss of revenue or savings; loss
of use of the product or associated products; cost of any substitute products or services;
inconvenience, downtime, or any other time; loss of goodwill; claims of third parties
including customers; and damage to property.
Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specic legal rights, and You may also have other rights which
vary by state or jurisdiction. Some states or jurisdictions do not allow certain limitations
of implied warranties or of incidental or consequential damages or other remedies, so
certain of the foregoing limitations may not apply to You.
If any portion of the Warranty is held by a court to be invalid or unenforceable, the
remaining portions of the Warranty shall remain in full force and eect and shall in
no way be aected or invalidated, and the invalid or unenforceable portion shall be
modied so as to most nearly achieve the intent of the Warranty.
Product Registration
Dogtra recommends that customers register their products as soon as possible after
purchase. Product registration will facilitate any future warranty service. You may also
receive useful information and updates about your existing and future Dogtra products.
To register your product, visit www.dogtra.com/product-registration. If your product
is not registered with Dogtra, You will be required to provide a receipt or other proof
purchase (as provided above) to qualify for warranty service.
How to Obtain Warranty Service
Should your Dogtra product require warranty service, please contact Customer Service
by phone or email for a warranty evaluation (see below for contact information). Upon
approval of your warranty work, Dogtra will repair or replace (at Dogtra’s election) your
product without charge for labor or parts. You are responsible for shipping, including
cost, of your product to Dogtra for warranty service. Dogtra will handle shipping,
including cost, of the repaired or replaced product back to customers in the USA. Dogtra
will not be responsible for shipping, including cost and/or applicable taxes or fees, for
products sent to Canada. Such costs, taxes, or fees will be borne by the customer.
To register your product, visit www.dogtra.com/product-registration.
Dogtra Customer Service
22912 Lockness Avenue, Torrance, CA 90501
[phone]
[e-mail]
Mon – Fri, 8:00 AM to 4:30 PM (PST)
© 2019 Dogtra. All rights reserved.