2007 Sprinter Van Owner's Manual

260
Practical hints
What to do if ...
5
It is no longer possible to lock or unlock the
vehicle using the remote control.
The remote control batteries are weak or dis-
charged.
 Point the remote control towards the
driver’s door handle at close range
and try again.
If this does not work:
 Lock or unlock the vehicle using the
key ( page 54).
 Check the batteries of the remote
control ( page 53). Change the
batteries if necessary ( page 315).
The remote control is malfunctioning.  Lock or unlock the vehicle using the
key ( page 54).
 Have the remote control checked at
an authorized Sprinter Dealer.
The battery check lamp on the remote con-
trol does not light up briefly when a button
is pressed.
The remote control batteries are discharged.  Change the batteries ( page 315).
You have lost a remote control.  Have the remote control canceled at
an authorized Sprinter Dealer.
 Report the loss immediately to the
vehicle insurers.
Your authorized Sprinter Dealer will be
happy to obtain a replacement for you.
Problem Possible cause/result Suggested solutions