User manual

ScanSharp 6 User Manual
Version 1.0
December 29, 2011
Copyright © 2011 Innovative Card Scanning, Inc. All rights reserved.
ScanSharp®, ScanOCR® and related logos are trademarks of Innovative Card Scanning, Inc.
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see the following screen. The information provided will help you transition to a permanent license KEY.
There is a counter displaying the number of days remaining for the trial period. You may click “Buy
Online…” to be directed to the ScanSharp® website at www.scansharp.com to purchase a new
permanent KEY or contact our sales department at [e-mail]. After purchasing a license KEY,
click “Enter License Key…” If you choose not to purchase it at this time, and there are 30 days remaining
in the trial period, click “Continue” to launch the ScanSharp® application.
5. ScanSharp® and your Scanner (Hardware)
5.1. TWAIN Interface
ScanSharp® uses the TWAIN interface to interact with your scanner. As long as your scanner supports
the standard TWAIN interface, you should be able to use ScanSharp® with your scanner. You can find out
if your scanner supports the standard TWAIN interface by going to the Scanner Manufacturer’s website. If
you have purchased your scanner with us, you can rest assured that our scanners fully support the
standard TWAIN interface and will work with ScanSharp®, especially DocketPORT® and EcoScan®.
5.2. Scanner (Hardware) Maintenance
Your scanner from time to time may require calibration or cleaning depending on the model of scanner
that you purchased. Please read the sections below to learn more about the maintenance that your
scanner may require.
Calibrating your scanner
Not all scanners require calibration. Calibration will help the scanner more accurately identify the color
variance on the images scanned which will result in crisp, clear images. For the scanners that support
calibration, it is recommended that you run calibration every 6 months. Scanners that need calibration will
often show long straight lines running down the length of their scan results. If you have purchased your
scanner with us, you can rest assured that our scanners fully support the calibration feature. However,
EcoScan ADF (Automatic Document Feed) scanners calibrate automatically and require no calibration.
You can calibrate your scanner by clicking on the “Calibrate” button to start the calibration process. Insert
the calibration paper as required. The calibration sheets, which come with the scanners, are white sheets
of paper with black bars on both sides. If you lose your calibration sheets you can use a white sheet of
paper, but it is better to buy replacements, if possible. Calibration sheets can be ordered at
www.inuvio.com/store.
Cleaning your scanner
Not all scanners support cleaning. The cleaning feature allows you the clean the faceplate and rollers on
the scanner when necessary. In time all scanners will get dirty. For example, you may notice some dark
lines on scans or the scanner having trouble with minor paper jams or paper feed issues. You can find out
if your scanner supports the cleaning feature by going to the Scanner Manufacturer’s website. If you have
purchased your scanner with us, you can rest assured that our scanners fully support the cleaning feature.