ScanSharp 6 User Manual Version 1.0 December 29, 2011 6 User Manual Copyright © 2011 Innovative Card Scanning, Inc. All rights reserved. ScanSharp®, ScanOCR® and related logos are trademarks of Innovative Card Scanning, Inc.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 1. Welcome Congratulations on your purchase of INUVIO’s industry-leading ScanSharp® software. INUVIO™ solutions are the original card scanning application and have been used in over 250,000 installations worldwide since 2002. We encourage you to go through the User Manual to learn more about your new software. Look to the Contact INUVIO™ section if you have any questions on the manual or use of your software. 2.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 INUVIO™ offers both telephone and web-based Technical Support. Phone support is available from 8AM to 6PM Central time by dialing 1-800-291-1471 option 2. Web support is available through an account login at www.scansharp.com/MyAccount. You may also contact us at support@inuvio.com.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 Table Of Contents 1. WELCOME .................................................................................................................. 2 2. DISCLAIMER .............................................................................................................. 2 3. CONTACT US .............................................................................................................. 2 3.1. 3.2. 3.3. 4. GETTING STARTED ...............
ScanSharp 6 User Manual Version 1.0 10.1. 10.2. December 29, 2011 TROUBLESHOOTING SCANNER (HARDWARE) ISSUES ............................................................................25 TROUBLESHOOTING SOFTWARE (SCANSHARP®) ISSUES ......................................................................26 11. APPENDICES ............................................................................................................ 27 11.1. APPENDIX A ..........................................................
ScanSharp 6 User Manual Version 1.0 December 29, 2011 4. Getting Started 4.1. Minimum Requirements The following are the minimum requirements for the ScanSharp® application. Please ensure that your computer meets the minimum requirements. 4.2. USB port (Refer to Appendix A for the scanner models that we have tested with ScanSharp®) Processor: Intel Pentium 4 3GHz Processor RAM: 512 megabytes (MB) Hard disk space required: 10.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 Then read the End User Software License Agreement (EULA) and click on “I Accept the terms of the license agreement” and click “Next”. By default the installation will load shortcuts into your Startup folder (this will auto start ScanSharp® each time when you log onto your computer), onto your desktop and into your Quick Launch Toolbar. You may choose not to install the shortcuts at these locations by deselecting the checkmark by each option.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 have a bundled scanner with the software, you may now choose to install the drivers for your scanner. Choose the correct scanner from the “Drivers” list and the software will install your drivers at the end of the software installation. If your scanner is already installed you may still choose to load the drivers from the disk if they are more recent than those on your computer.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 This concludes the software installation. Product licensing will immediately follow. 4.3. Licensing INUVIO grants to you the right to use one copy of ScanSharp® software on a single computer or on single network server. If you install the ScanSharp® software on a network server, you must acquire and dedicate a license for each separate computer that will be used to operate the software.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 see the following screen. The information provided will help you transition to a permanent license KEY. There is a counter displaying the number of days remaining for the trial period. You may click “Buy Online…” to be directed to the ScanSharp® website at www.scansharp.com to purchase a new permanent KEY or contact our sales department at sales@inuvio.com.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 To initiate the cleaning feature with the scanner we have sold you, apply just a little isopropyl alcohol and spread it out on the white porous sheet (cleaning paper) that came with your scanner. Click on the “Clean” button to start the cleaning process. Insert the cleaning paper as required. Cleaning sheets can be ordered at www.inuvio.com/store. 6. Configuration 6.1.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 This is the directory explorer in ScanSharp®. Using the directory explorer, you can select a folder to view your scanned, merged, or imported files. When you click on a folder and the folder becomes highlighted, ScanSharp® will look for any files in the selected folder that have been scanned, merged, or imported into ScanSharp®. If files are found, ScanSharp® will put them into thumbnail form into the file viewer.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 6.1.3. Scanner Selection At the top of the main screen, you will see “File” and then a “Select Scanner” dropdown box from which you can select the currently used scanner. Next to it is the “Options” dropdown, from which you can configure some settings, such as Image, Output, Header & Footer, Print and more. From the Options menu, you may also choose to calibrate or clean your scanner.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 www.inuvio.com/service and download the TWAIN drivers for your scanner. Otherwise, refer to your scanner manufacturer’s website. 6.1.4. Image Toolbar Scan Use this button to command the connected scanner to scan. If the auto-delay feature is turned on, this button will appear grayed out and you will be unable to use it. Save This button saves or outputs the active image to file.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 Calibration will help the scanner more accurately identify the color variance on the images scanned which will result in crisp, clear images. See the Maintenance section for more information on this function. Clean Use this button to perform a clean action on the selected scanner. The cleaning feature allows you the clean the faceplate and rollers on the scanner when necessary. See the Maintenance section for more information on this function.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 Auto-Scan Delay This property will indicate to ScanSharp® that the scanner is to wait until a document is detected in the device, and then wait a configurable number of seconds before automatically scanning the document. The default value is 0.5 second, but newer users may choose to have the program wait 2 or 3 seconds in order to make sure the documents go straight through the scanner.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 Black and White Selecting black and white, you can expect scans to come only in black and white. The image size would be slightly smaller than that of grayscale images, but the quality would be significantly lower. DPI DPI stands for Dots Per Inch. This setting controls the resolution of the scanned images. The higher the resolution, the higher the quality of the image, but it also increases the size of the file.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 ScanSharp® can be configured to suit almost any need for scanning. ScanSharp® has many settings that can be switched between on the fly as needed. Settings define ScanSharp®’s scanning flexibility. 7. Scanning 7.1. Usage Example Here, we illustrate a common way to use ScanSharp® Scanning Mode. In this example, we scan the front and back side of an insurance card and save the image in a location for image retrieval. 1.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 By default ScanSharp® is set to “auto-scan” meaning that your selected scanning hardware will sense when an item is inserted into the scanner opening and beginning scanning automatically. You can turn auto scan off under Options and AutoScan at the top of the application by unchecking AutoScan as pictured below. You can set the time between scans or auto scan delay in the main configuration panel. 7.3.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 ScanSharp® features an automated live update system geared towards limited user interaction. With updates enabled, ScanSharp® will search for new updates or apply existing updates prior to ScanSharp® executing. If there are no existing updates, ScanSharp® will finish starting up and download any available updates in the background. The LiveUpdate system will notify the user when updates are found and when updates will be applied on restart.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 Font The fonts available on the computer running ScanSharp will be available in the Font menu - along with options to set the font color, size, and opacity (higher opacity will result in darker text). Header, Footer and Superimposed Text For each of these, you may choose to display the available watermarks: Static Text – Custom text entered by the user. Time Stamp – Time when the scanned image is saved. File Name – The filename (e.g. file.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 The Save to FTP option saves and uploads the final image to an FTP server. Using this option requires that the user provide the information needed to log on to the server as well as the file name settings similar to the ones listed in Save to File. 7.6.3. File Naming File Naming Fixed Filename – If you selected the Fixed option, the filename of your images will be the same name each time, overwriting any previous saves.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 Here, we illustrate a common way to use ScanSharp® ADF Scanning. In this example, we will scan a multi-page document into ScanSharp® and convert it into a PDF file for storage. 1. Attach an ADF scanner to your computer and then launch ScanSharp®. Tip: Make sure that the scanner is installed and connected by checking the scanner list under File and Select Scanner at the top of the main screen as previously mentioned. 2.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 9. Print Settings The Print Settings screen can be accessed from the Configuration panel by pressed the “Advanced” button at the bottom right. Number of Copies This sets the number of copies to be printed. Printers When first loaded, ScanSharp® will print to your default printer. However, you may select specific printers connected to your computer or on your network as well. Copyright © 2011 Innovative Card Scanning, Inc. All rights reserved.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 Margins Margins offset the printed image to the right or down the paper as necessary. Page Style Page style refers to the orientation of the paper when printing. Portrait – paper is in portrait style Landscape – paper is in landscape style Center Image Centers the final image on the printed page. 10. Frequently Asked Questions 10.1.
ScanSharp 6 User Manual Version 1.0 December 29, 2011 10.2. Troubleshooting Software (ScanSharp®) Issues Question: Why does ScanSharp® get an error during startup? Answer: Usually, customers have this problem when they have installed ScanSharp® using a nonadministrator account. However, it could be possible that one of ScanSharp’s critical files has been corrupted. If you uninstall ScanSharp® and reinstall using your CD and still have the same issues, then you may need the latest version of ScanSharp®.
ScanSharp 6 User Manual Version 1.0 11. December 29, 2011 Appendices 11.1. Appendix A The following table describes scanners we have tested using ScanSharp and consider these known working scanners.
