User's Manual

23
Troubleshooting
The LEDs condition (lit, ashing, o󰀨) indicates the product status.
lit, ashing, o󰀨.
LED display Status Condition Refer to
POWER
ERROR
Head cool down
The print heads are being cooled.
This error is cleared automatically.
-
POWER
ERROR
Trash box
is open
/
Top door is
open
* An error occurs
if either one of
them is open.
There is
paper
Close the trash box and/or top
door.
P.19
POWER
ERROR
ERROR
* Flashes red and orange
alternately
No paper
Set the paper properly and then
close the trash box and/or top
door.
P.16
POWER
ERROR
Paper end Set a new roll of paper. P.17
POWER
ERROR
Ribbon end Set a new ribbon. P.15
POWER
ERROR
Paper error Set the paper properly. P.17
POWER
ERROR
Ribbon error Set the ribbon properly. P.15
POWER
ERROR
Media size error
Send data with a size that
matches the media size that has
been set on the printer.
P.14
POWER
ERROR
System error
Reset the ON/OFF switch.
If the system does not recover,
contact your dealer.
-
Error display
POWER
ERROR