DIGITAL PHOTO PRINTER DP-QW410 User Guide Version 1.0.1 ©2019-2020 Dai Nippon Printing Co., Ltd.
WARNING To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only. This apparatus must be grounded. For pluggable equipment, the socket-outlet be installed near the equipment and shall be easily accessible. To disconnect the main power, unplug the AC IN connector. This unit has no power switch.
italiano Il fabbricante, [Dai Nippon Printing Co., Ltd.], dichiara che il tipo di apparecchiatura radio [DPQW410] è conforme alla direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è disponibile al seguente indirizzo Internet: http://www.dnpphoto.eu/en/home български С настоящото [Dai Nippon Printing Co., Ltd.] декларира, че този тип радиосъоръжение [DP-QW410] е в съответствие с Директива 2014/53/ЕС.
For the Customer in USA FCC CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Safety precautions Note that the contents of directions for use and safety precautions correspond to the safety standards as of the time this manual has been created. Remodeling For safety, do not remodel this product after purchase. Copyright Copyrights, trademarks or any other intellectual property rights whatsoever that pertain to documents, programs or other items provided with this product, are ascribed to Dai Nippon Printing Co., Ltd., or the respective other holders of rights.
Table of Contents Introduction...................................................................................................... 7 For Safe Operation........................................................................................... 7 Caution for installation.................................................................................. 10 Printer Installation......................................................................................... 11 Checking the contents.....................
Introduction Thank you for purchasing this product. This document explains how to handle and operate this product. Please read this document carefully before use. Be sure to read “For Safe Operation” (P.7-9), and operate the product correctly. For Safe Operation Be sure to read this document before using the product. After reading, keep it in a safe place where it can be easily accessed as needed.
For Safe Operation Warning • Use the product only with the designated voltage and frequency. Improper connection may cause electric shock or fire. • Avoid connecting too many devices to the outlet used for this product and using extension cords. The outlet may overheat and cause a fire. • Do not damage, cut, bundle, or alter the power cord. Also, the cord may be damaged if heavy objects are placed on it, or if pulled or bent with excessive force, and it may cause a fire.
For Safe Operation Caution • Do not install the product in dusty or humid places. This may cause fire or an electric shock, or damage the product. • Do not install the product on an unstable surface. It may fall and cause injury to the user or other people. • Do not allow foreign objects to enter into the product. They may cause an electric shock, a short circuit, a fire, or damage the product. If something falls into the product, immediately unplug the power cord, and then call a service representative.
Caution for installation • Before using the product, read “For Safe Operation” carefully and observe the instructions therein. • Do not use or store the product near a fire, humid places, in direct sunlight, near an air conditioner or heater, or any other location with unusually high or low temperature, strong humidity, or excessive dust. • Do not place the product where chemical reactions occur, such as in a laboratory. • Do not install the product where there is salinity or corrosive gas in the air.
Printer Installation Checking the contents Check that the printer and all the following accessories are included in the package. Printer unit Paper tray for (4 x 6") Paper holder * Set in the printer. 4-inch spacer Explanation booklet Power cord * Set in the paper holder. For Safe Operation Start up guide * Whether a power cord is included depends on the country or region. Caution • Pay particular attention when removing the product from its package, carrying it, or moving it.
Printer Installation Name of components Front of the unit USB 5.0 V DC, 2.0 A Top door Vent Fan Opening lever Vent Paper output Vent Trash box LEDs ON OFF Power inlet Caution • Be careful not to hurt yourself or damage anything on the edges of the printer.
Printer Installation Connecting the power cord and a computer 1 Make sure that the ON/OFF switch of the printer unit is set to OFF. 2 Make sure that the power switch of the computer is set to OFF. 3 Plug the connector of the power cord (supplied) into the printer power inlet. 4 Plug the power cord into an outlet. 5 Connect the printer unit’s USB connector and the computer with a USB cable. 6 Set the ON/OFF switch of the printer unit and the power switch of the computer to ON. USB 5.0 V DC, 2.
Printer Installation Media (ribbon, paper) Prepare the media (paper, ribbon) with the following widths. Size Paper Ribbon 4-inch Width : 102 mm Width : 109 mm 4.5-inch Width : 114 mm Width : 121 mm Caution • Set the paper and ribbon without putting them directly on the work surface. If dust or dirt adheres to the media when setting it inside the printer unit, it may adversely affect the print quality. Removing the spacers When using 4.
Printer Installation Setting the media (ribbon, paper) 1 Pull the opening lever toward you to open the printer unit’s top door. Remove the ribbon. Top door Ribbon Opening lever Caution • When the top door is opened, take care that a hand does not get caught in the gap between the back of the top door and the printer (see the figure on the right). Otherwise, you may get injured. • The thermal head will be hot for some time after printing. Do not touch the thermal head as there is a danger of burns.
Printer Installation 3 Install the ribbon to the printer unit. Align left side (1) of the ribbon shaft with the groove and then lower right side (2) of the ribbon shaft. New ribbon Align with the groove and then set in place 4 Close the printer unit’s top door. 5 Remove the printer unit’s trash box. Trash box Caution • When the trash box has been removed, do not touch the cutter on the upper part or you may be cut.
Printer Installation 6 Remove the paper holder from the printer. Paper holder Caution • When removing the paper holders to change the paper roll etc., make sure to place them on the clean surface. Never place them directly on the table or work spaces. If dust or dirt adheres to the media when setting the paper holder inside the printer unit, it may adversely affect the print quality. 7 Remove the old paper roll from the paper holder, and then set the new paper roll ensuring there are no gaps.
Printer Installation Caution • The paper holders with a new paper roll set on it weigh approximately 1 kg. Do not let them fall as they may cause physical injury or damage to the paper holders. 8 Set the paper holder into the printer. Set the seal on the paper (→PULL) in the same direction as shown on the right. 9 Remove the seal, place a hand on the paper, and rotate the paper holder in the direction of the arrow to insert the paper leading edge until the buzzer beeps.
Printer Installation 10 Attach the printer unit’s trash box. Perform paper initialization. (Three blank sheets are output.) Paper initialization cuts off the outer edges of the paper that may be dirty. However, paper initialization will not be carried out if the printer unit's ON/OFF switch is set to ON after the paper is replaced. Caution • If the trash box is not closed, the ERROR LED flashes red. Make sure to close the trash box, ensuring that there is no gap between it and the printer unit.
Printer Installation Paper tray installation You can use the paper tray when printing. Up to 20 sheets can be stored, however it is recommended to remove the sheets regularly. 1 Insert the paper tray into the attachment parts on the sides of the printer unit’s paper output port. Insert the tray horizontally. 2 Lower the paper tray to set it. Caution • Storing too many sheets in the paper tray may cause a malfunction. • Do not apply too much strength on the paper tray. Otherwise, it may be damaged.
Printer Installation Assembling the paper tray If trays (1) and (2) (refer to the illustration below) have come apart due to the paper tray falling or for any other reason, reassemble the paper tray according to the following procedure. 1 Align the pegs on both sides with the hooks. Take note of the orientations of trays (1) and (2) at this time. ② ① 2 Insert and push the pegs into the hooks.
Printer Installation Disposing of paper scrap Paper scraps generated when the paper is cut are collected in the trash box. Be sure to empty the trash box when replacing the paper. 1 Remove the printer unit’s trash box. After removing the trash box, paper scraps may be stuck to the printer unit. If this happens, remove the paper scraps. Trash box 2 Dispose of paper scraps. (Several sheets of paper scraps may remain in the trash box.) Caution • Please do not remove the tape.
Troubleshooting Error display The LEDs condition (lit, flashing, off) indicates the product status. POWER ERROR lit, LED display POWER ERROR POWER ERROR POWER ERROR ERROR * Flashes red and orange alternately POWER ERROR POWER ERROR POWER ERROR POWER ERROR POWER ERROR POWER ERROR flashing, off. Status Condition Refer to Head cool down The print heads are being cooled. This error is cleared automatically. - Close the trash box and/or top door. P.
Troubleshooting Solving errors 1 Open the printer unit’s top door. 2 Remove the ribbon from the printer unit. 3 Perform the action corresponding to the error. “The printer is jammed with paper” (see this page), “The paper cannot be pulled out toward you (paper holder side)” (see P.26) “The ribbon is caught in the printer” (see P.26), “Work was continued while the printer unit’s ON/OFF switch is OFF” (see P.27) “The printer stopped with the paper partially cut” (see P.
Troubleshooting 2 Pull out the paper end toward you. When pulling out the paper, pull it out slowly. If a strong force is applied, the printer may be damaged. Caution • Use caution when reaching into the printer unit. If the jammed paper cannot be removed without using strong force, contact technical support for further instructions. Use of excessive force can damage the printer. • Take care to not cut, scratch, or hurt your hands the edges of the paper or on any sharp edges within the printer.
Troubleshooting The paper cannot be pulled out toward you (paper holder side) 1 If the paper cannot be pulled out toward you (paper holder side), open the printer unit’s top door and then pull out the paper with the following procedure. First remove the paper holder in the forward direction and then cut off the part of the paper that is jammed. 2 Remove the ribbon, insert a hand, and then grip the leading edge of the paper and pull it out toward you (direction of the arrow in the figure on the right).
Troubleshooting 4 Reattach the ribbon with tape or similar material. 5 Rotate the take-up roller until the part attached with tape cannot be seen anymore. 6 Insert the ribbon in the printer unit. 7 Close the printer unit’s top door. Fix with tape. Work was continued while the printer unit’s ON/OFF switch is OFF Caution • Set the printer unit’s ON/OFF switch to ON before setting the paper again. When the trash box is closed, the printer unit performs paper initialization.
Cleaning Platen roller If indentations or lines appear in regular intervals (approximately 38 mm) and in the same place on printouts, or if the back of the printout (white side) is dirty, clean the platen roller. There may be dust, dirt, adhesive, etc. from the ribbon or paper on the platen roller. 1 Prepare a piece of gauze or other soft cloth moistened with ethyl alcohol. 2 Perform the steps 1 of “Setting the media (paper, ribbon)”. 3 Wipe off all the dirt while turning the platen roller.
Cleaning Thermal print head If stains adhere to the thermal print head, unevenness or gaps may appear during printing. 1 Prepare a piece of gauze or other soft cloth moistened with ethyl alcohol. 2 Gently wipe the thermal head without touching it directly with your hands. Wipe only cleaning target after visual observation of it. 3 If the problem persists, wipe with a polishing sheet.
Repacking Transporting the printer requires the reuse of the original packing materials. The printer must be packed in the same way it was at the time of purchase. If the original packaging materials are not used and the printer is not packed correctly, the printer may be broken during transport. Remove all Accessories and Attachments from the printer (print media ink ribbon, paper roll, USB cable, power cable and paper tray) and store or transport them separately.
Specifications Model DP-QW410 Print method Thermal dye sublimation transfer Resolution Width direction 11.8 dot/mm (300dpi) Paper feed direction 11.8 dot/mm (300dpi) 102 mm × 102 mm (4 × 4") 102 mm × 152 mm (4 × 6") Print size 114 mm × 114 mm (4.5 × 4.5") 114 mm × 203 mm (4.5 × 8") Paper / ink ribbon set capacity (4 × 6") 150 sheets (4.5 × 8") 110 sheets Interface USB2.
