Operating instructions

40
Troubleshooting
Appendix
Error Messages
The unit does not print. A print mark (DPOF) for an image
that has already been printed
remains.
 Cancel all the print marks
(DPOF) on the digital camera,
and specify print marks again
(page 29).
Menu operations on the unit are in
progress.
 Close any menus, and check
that [READY] appears on the
LCD display.
Display Cause/remedy
SET NEW RIBBON
PUSH [EXEC]
The print cartridge is not inserted
properly.
 Insert the print cartridge
properly, and press the EXEC
button.
The print cartridge has run out.
 Replace the print cartridge,
and press the EXEC button.
SET PAPER
PUSH [EXEC]
The paper tray is not inserted.
 Insert the paper tray, and press
the EXEC button.
The print paper has run out.
 Insert more print paper, and
press the EXEC button.
The paper is not feeding.
 Remove the paper tray, and
reinsert it.
MEDIA MISMATCH
PUSH [EXEC]
The print paper and print cartridge
are mismatched.
 Insert the correct print paper,
and press the EXEC button.
A print cartridge of a different size
from the cartridge inserted before
the error was inserted after the
error.
 After an error occurs, be sure
that the inserted print cartridge
is the same size as the
cartridge from before the error.
PAPER JAMMING
REMOVE PRINTS
A paper jam has occurred.
 Remove the jammed paper,
and try printing again
(page 15).
REMOVE PRINTS
PUSH [EXEC]
Print paper remains in the paper
eject outlet.
 Remove the paper tray and
remove the print paper, and
press the EXEC button.
PRINTER ERROR
PLEASE RETRY
A printer error has occurred.
 Restart the unit, and try
printing again.
Symptom Cause/remedy
CARD FULL
PUSH [EXEC]
The storage media is full.
 Insert storage media with
sufficient remaining capacity,
and press the EXEC button.
CARD LOCKED
PUSH [EXEC]
The SD card is write-protected.
 Reinsert the SD card after
setting it to write-enabled, and
press the EXEC button.
CARD ERROR
PUSH [EXEC]
Data cannot be written properly to
the storage media.
 Reinsert the storage media
after checking that it is
functioning normally, and press
the EXEC button.
NO IMAGE DATA Printable image files cannot be
found on the storage media when
trying to print from storage media.
Printable data does not exist on
the internal memory when trying
to perform copy print.
NO ID PHOTO DATA
SELECT ID PHOTO
Data for the specified ID photo
layout cannot be found.
 Reselect the ID photo layout
(page 18).
 Check that the ID photo layout
exists on the expansion SD
card.
 Insert the expansion SD card
on which the ID photo layout is
stored.
Display Cause/remedy