User manual

Installation and User Manual
Appendix A – Troubleshooting and Error Codes
A1 - ProFusion D does not power up correctly
Check that the power cord is secured in the rear of ProFusion D.
Check that the Standby button has been pressed.
Check that there is power at the AC outlet by plugging in another appliance.
A2 - ProFusion D does not output audio
Check that all audio connections to the speakers and amplifier are correctly and
firmly attached.
Ensure that amplification equipment is connected to Zone 1 on the rear panel of the
player and that Messaging On Hold equipment is connected to Zone 2. Outputs for
Zones 3 and 4 are not used.
Ensure the volume level of the amplification equipment is turned up sufficiently.
A3 - Music Skips
Confirm that the surface ProFusion D sits on is securely fastened and level.
Examine and clean ProFusion D disc using a standard CD cleaning kit. (In North
America, this is available from DMX MUSIC. Contact Customer Support for details.)
A4 - Disc will not play or ProFusion D rejects the disc
Examine and clean the ProFusion D disc using a standard CD cleaning kit. (In North
America, this is available from DMX MUSIC. Contact Customer Support for details.)
Verify that the disc is a ProFusion D disc. ProFusion D will only play discs specifically
produced for the platform.
A5 - ProFusion D Start Up Beep Codes
2 beeps, approximately 2 seconds apart: Correct start
3 quick beeps and the CD tray opens: Starting up with incorrect CD type in tray.
If the troubleshooting tips provided above do not restore your ProFusion D service, please
call your region’s Customer Support number (see Appendix B.)
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