Specifications

Confidential Page 3

Edited 6

2008

Overview

Mission Statement:

DMX’s mission is to be the global leader in providing the finest commercial

audio/video systems as well as the finest installation and service work. In all

situations, DMX is committed to providing the best solution to meet each

customer's needs and budget. In partnership with our Affiliate network and

independent Subcontractors, we will fully satisfy our customers, transaction after

transaction, by providing superior workmanship, timely response and

comprehensive communication.

Updates:

DMX will periodically revise this manual and make updates available to you. It is

your responsibility to maintain this manual in its most current state and replace

outdated pages with new pages as they are received.

Compliance:

The following standards and procedures will provide the guidelines that DMX

expects will be complied with for every installation/service call. In the event that

the Subcontractor fails to comply with the provisions and procedures set forth,

DMX will have the right to take the following actions:

• Upon written notice describing the standards/procedures not met, require

immediate action steps to correct the outstanding issues.

• Require that the Subcontractor rectify the mistake within a given number of days

at the Subcontractor’s cost.

• Place Subcontractor on probation and/or terminate Subcontractor from the DMX

Service and Installation Network

• Replace Subcontractor and bill for our replacement cost.

Confidentiality:

The information contained in this manual is confidential and intended for

authorized Subcontractors’ use only and may not be disclosed to any other party

except to the extent that Subcontractor is authorized by DMX to disclose such

information. Sharing this Manual or using it in a manner outside of its intended

purpose is strictly prohibited and may result in termination of Subcontractor’s

services.