Specifications

Confidential Page 24
II. Invoicing for Field Service Work
Invoices must be submitted to the DMX office shown on the Work Order
in a timely manner, no
later than 10 days after completion of work.
Send the invoice and information to the attention of the individual who issued the Work
Order to you.
If the individual’s email address is not shown – call the telephone number to the office
and request the email information.
Through email, we are accepting PDF formatted documents ONLY at this time.
When invoicing for Field Service Work dispatched from DMX, DMX requires
the following to be submitted prior to payment being made:
A copy of the original Work Order
A copy of your Invoice with the customer name, customer location, store
number(if available) and the Work Order number referenced on the Invoice.
A copy of the completed and signed DMX Service Ticket(four part form).
Any Change Orders or additional information.
If mailing completed paperwork, please follow the above list except be sure to send all
originals, as copies will not be accepted when paperwork is sent directly to the office.
Bill only one Work Order per Invoice.
Submit only one Invoice per Work Order unless requested by DMX to do otherwise.
Customer signature or Printed Name must be legible or Invoice and paperwork may be
returned to subcontractor for further information. Service Ticket must be accurately and
completely filled out, including service hours, travel hours and dates of service.
Originals must be kept on file by the subcontractor should DMX require them at a future
time.
Emailed submissions are preferred and will be acknowledged by recipient.
Faxing of documents will be accepted, but no acknowledgement will be sent to the
subcontractor concerning receipt.