Specifications

Confidential Page 13

Edited 6

2008

Installation and Service Dispatch Procedures

Installation Work:

When DMX has a new installation to be completed, a Project Manager will contact

a subcontractor or affiliate to discuss availability and project details. Once a

tentative agreement on the installation has been reached, DMX is responsible for

providing a job packet that contains the following documentation for each

contracted installation:

• Subcontract with price and completion date. The subcontract must be signed

and returned to DMX within ten (10) days; its terms and conditions are in

addition to the standards provided in this manual. In the event the subcontract

terms and conditions contradict this manual, the subcontract agreement takes

precedence. Subcontractor shall not be paid unless DMX receives a signed

copy of the subcontract agreement. Commencement of work covered by the

subcontract agreement constitutes acceptance of the agreement.

• Scope of work; with written directions and/or installation specifics. If the

specific information provided in the job packet conflicts with the standards

provided in this manual, the job packet information takes precedence.

• System Narrative - Written statement of how system is to function.

• Equipment List with estimated time of arrival (ETA).

• Blueprints for site showing equipment location if available.

• System block diagram with selected point-to-point drawings.

• DMX service stickers to be adhered to music source equipment or rack.

• Installation Work Order for customer signature. Signed work order must be

attached with your invoice for payment.