Warranty

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1. What this warranty covers:
DMX Plastics Limited (“Manufacturer”) warrants to the purchaser of the product (“Purchaser”) that, under normal use and service, and
when installed in accordance with: (i) the installation checklist shown on the Manufacturer’s website (“Installation Checklist”); and (ii)
the Floor Covering (as defined below) was both installed and used by the Purchaser in accordance with the instructions provided by the
Floor Covering Manufacturer (as defined below), the DMX AIRFLOW LVT membrane (“Product”) will provide vapour moisture
protection to Floor Coverings (as defined below) installed on top of the Product. If this warranty is applicable (in accordance with the
terms and conditions listed herein), the Manufacturer, at its sole discretion, will: (1) replace or reimburse the cost of the portion of the
Product that is found to be defective; and (2) in accordance with Section 2 below, reimburse the Purchaser the replacement cost of the
portion of Floor Covering damaged exclusively by the defective Product (the “Affected Floor Covering”). This represents the sole and
exclusive remedy of a Purchaser that may be claimed against the Manufacturer in connection with this warranty, the Product and/or
Floor Coverings.
2. Floor Coverings:
Should any manufacturer of floor coverings (LVT vinyl flooring, WPC and SPC vinyl planks (>5mm)) (“Floor Covering” and such
manufacturer the “Floor Covering Manufacturer”) fail to honour its warranty on the Affected Floor Covering due to defective Product
(but subject to Section 5 below), the Manufacturer will honour the Floor Covering Manufacturer’s warranty, to the extent set out herein,
in the event that damage to the Affected Floor Covering was caused solely by the failure of the Product (the “Affected Floor
Covering”) and provided that: (i) the installation of the Product does not exceed the performance limits for the Product; (ii) the
installation of the Product was done in accordance with the Installation Checklist; (iii) the installation of the Floor Covering was done in
accordance with the Floor Covering Manufacturer’s instructions; and (iv) the use of the Floor Covering was in accordance with
permitted uses under the Floor Covering Manufacturer’s instructions and not otherwise limited by the Floor Covering Manufacturer’s
warranty for the Floor Covering. The Manufacturer’s liability under the Floor Covering Manufacturer’s warranty is limited to the cost of
replacing the Affected Floor Covering with the same or similar such floor covering. The Manufacturer is not responsible for the cost of
removal or installation of any Affected Floor Covering.
3. How long this warranty is effective:
This warranty shall be in effect for a period of 50 years from the original date of purchase (original purchase receipt is required as proof
of purchase). If the product is replaced or repaired by the Manufacturer, only the outstanding amount of warranty on the original Product
will remain in effect for the replacement Product.
4. Who this warranty protects:
This warranty is valid for the Purchaser and may NOT be transferred to subsequent owners.
5. What this warranty does not cover:
This warranty is not applicable if excessive vapour moisture occurs as a result of any of the following factors or situations:
Improper installation of the Product that is not in accordance with the Installation Checklist.
Floor Covering not installed as per Floor Covering Manufacturer’s instructions.
The use of spray foam to seal the perimeter of the room.
Storage in direct sunlight or use outdoors.
The use of electric or radiant heating pads.
Rolls sold by unauthorized distributors.
Failure or defects in the Product as a result of abuse, misuse, neglect, negligence, accident, improper testing, improper
alteration, improper storage, improper handling, impact with objects, damage caused by shipping, abnormal physical stress,
abnormal environmental conditions or use contrary to any instructions issued by the Manufacturer.
Failures or defects in the foundation drainage system (for whatever reason) that allows an accumulation of water to enter and
build up in the basement.
Use of interior or exterior drainage systems that do not meet or exceed local constructions codes and cause flooding to occur.
Plumbing leaks (from any source) or other spills from any source that cause water damage to the interior of the basement
area.
Elevated and excessive moisture (humidity) conditions for any reason, including insufficient or malfunctioning ventilation
equipment required by either Building Code or environmental conditions to control interior moisture vapour to recommended
levels appropriate to the season and interior conditions of the living space.
Condensation occurring on interior foundation walls, vapour barriers or interior finishes.
Any construction technique performed by a builder, home owner, subcontractor or any person after the initial installation that
allows moisture to enter between the product and the floor.

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