Specifications

© 2015 Digital Monitoring Products
No Account Record: If a signal has been received from an account that is not in the database, "No
account record" will display in the second line of the Message field.
Restoral Status: If a signal has been received, but a restoral signal was not received "Not Restored"
will display in the second line of the Message field. When the restoral signal is received, "Not
Restored" will no longer display in this field.
Rpt. (Repeat Count): Lists the number of times repeat signals have been received. If a signal has
been received one time, a 0 (zero) displays here. If the exact same message is received from the
same account, the Repeat Count increases to 1 (one). The message returns to the violet color,
indicating its unacknowledged state. The alert tone also sounds until the message is acknowledged.
The repeat count increases by increments of one each time repeat signals are received.
Time (Time Received): Lists the time and date the alarm signal was received. In the case that a
signal has been received multiple times, also called a Repeat Count message, the Time column
displays the date and time of the first signal received. To view the other dates and times a Repeat
Count signal occurred, print a report by pressing the Print button.
Note: Remote Link receives the time and date from the Windows Operating System. If a site
is in a different time zone than the central station receiver, alarm signal's date and time
would be based upon the central station's date and time.
Ackn. (Acknowledge Time): Displays the time and date the signal was acknowledged by the
operator. In the case that a signal has been received multiple times, also called a Repeat Count
message, the Ackn. column displays the date and time of the last time the signal was acknowledged.
System > Alarm List
When alarm and trouble messages are received, Remote Link displays them in the Alarm List. The last
signal to be received is displayed on the top row of the Alarm List. Incoming signals are displayed on a
violet background until you acknowledge them.
Messages are sorted by priority. First, they are sorted by acknowledged and unacknowledged, with the
unacknowledged signals above the acknowledged signals. Within these two categories, signals are
then sorted by event type and time received. Messages with the highest priority and those that were
received the most recently display at the top of the Alarm List.
Example: If a fire alarm was received at the same time a zone trouble was received, the fire alarm
would appear above the zone trouble signal. This is to ensure that proper and timely action is taken on
each incoming signal.
If more than one unacknowledged message is displayed in the Alarm List, the messages are prioritized
in the following order:
1. Fire Alarms
2. Panic Alarms
3. Burglary Alarms
4. All Supervisory
5. All Emergency
6. Auxiliary 1 and Auxiliary 2 Alarms
7. Fire Troubles
8. Other Fire (CleanMe™, zone fault, etc.)