Specifications

Panel>Trap Query

Note: In order for the user to initiate a

trap, the user must have permission to

do so. Permission to Allow Trap can be

given in the Operator Configuration

screen of Remote Link. Permission must

be given before the user can initiate a

trap.

This option is used to view the status of panel

trap messages stored in the receiver SCS-101 or

SCS-104. The Trap Query window remains empty

until the Request button is selected. Remote Link

then queries the SCS-101 or SCS-104 configured

in the TCP Trap tab in Remote Link

Configuration. A new window displays the status

of stored panel trap messages. The status displays as Waiting, Sent, Failed, or Expired. The SCS-101

or SCS-104 can store up to 50 panel trap messages at a time.

Note: Remote Link only supports the use of one SCS-101 or SCS-104 for network panel

trapping. If you wish to send panel trap messages to a second SCS-101 or SCS-104, the Trap

Server Address configured in Remote Link Configuration>TCP Trap tab must to be changed to

the second SCS-101 or SCS-104 IP address.

Panel > Hangup

This option is for use after a subscriber's panel has dropped off line. An attempt to send data to the

panel results in a communication error box.

Selecting Hangup forces the receiver to release the phone line and restore its on-hook status.

Note: Do not use Hangup to disconnect from a panel while still on-line. Always use Disconnect

to terminate the connection.

Use the Program menu to change programming options in a panel or database file.

Panel programming options can also be changed by a service technician at the subscriber's premises.

Changes made to a panel from a keypad in the field may not match an account file saved in the

Remote Link database. You may wish to verify whether any changes have been made to the panel

programming from the keypad by retrieving the account information from the panel. To do this,

select Panel > Retrieve and click the Retrieve button. Depending upon the panel model and

configuration, it may take several minutes or more to download this information from the panel.

There are two buttons at the bottom of each window in the Program menu, one pointing left and one

pointing right. These arrows lead to the previous or next item in the Program menu, making it easier