Specifications

After selecting the desired panel account, click OK to open the account.

Now select Panel > Connect to open the Connection Status window and click Connect. The

Connection Status window will close after Remote Link has connected to the panel.

This option allows you to connect the Remote Link program to a subscriber's panel for programming,

problem diagnosing, or downloading stored information.

Note: You may update the default panel account number from Remote Link by connecting to

the panel with its default account number. The new file will overwrite the account number

along with the remainder of the panel programming.

For example, a new panel has been installed with the factory default account number of

12345. First create the file with the appropriate account number, such as 33333. Open the file

for account number 33333, then open the Connect window. In the Account field of the

Connect window, remove 33333 and enter 12345. This will allow you to connect to the default

panel. Click on Connect. When the panel is connected, go to Panel > Send. This will send the

file for account number 33333. The panel account number is now 33333.

Inactivity Timeout

A timeout occurs if no activity (upload/download) is detected within 4 minutes and 30 seconds. At

timeout, a message box appears and allows an operator to extend the connection. If an extension is

not performed, Remote Link will disconnect with the panel 1 minute later. Remote Link must be

communicating with the panel using one of the following methods:

The computer network card (NIC)

The computer modem to a 462FM Fast Modem card or to the 2400 baud programming dialer of

an XR500 Series or XR100 Series panel

The computers serial port to direct connect to a 462N Network Interface Card

For information on some error messages that may appear if your connection is not properly

configured, see Connection Error Messages.

Errors While Connecting

The following messages indicate an error has occurred while Remote Link is attempting to connect to

a panel, but the connection cannot be established. You may also get an error message after the actual

physical connection is established but you still cannot connect to the panel. See Errors after