Troubleshooting guide

• Check Time Display on keypad.

- If system time is incorrect, adjust it in the User Menu.

• Check Schedule times in the User Menu. Are they correct?

3) Does the Bell/Siren activate through Fire Alarm Output?

• When the Fire Bell Output activates, a Sensor Reset is required.

- Make sure that User Code has authority to perform a Sensor

Reset.

Panel is Armed, Zones Do Not Trip

1) Are zones programmed in ZONE INFORMATION?

• Use the ZONE STATE option in the Diagnostics Menu. Enter the zone number +

COMMAND. Display shows name and electrical state of zone. If the display

shows [ * UNUSED *- NORML ], then the zone is not programmed or the zone

expander may be incorrectly addressed.

2) Is the area that the zone is assigned to armed?

• Make sure that the area is armed. Trip the zone again.

• Make sure that your User Code has Arm/Disarm authority for the area being

armed.

3) Are you tripping the correct zone?

• Use the ZONE FINDER option in the Diagnostics menu. At the [ FAULT ZONE ]

display, trip the zone. What zone number appears on the keypad display?

- Check the zone programming in ZONE INFORMATION.

Can’t Disarm

1) Does the User Code being entered have authority for Arm/Disarm?

• Check User Code authorities in User Menu.

- XRSuper6, XR6/10, XR20, XR40, XR200 and XR2400F: Check User Code

level for Arm/Disarm authority.

- XR200/485 (versions and higher) and XR500 series: Check Profile

assigned to User Code for Arm/Disarm authority.

2) Is the User Code being entered during its’ assigned Schedule?

• Check User Code authorities in User Menu.

- XR20, XR40, XR200 and XR2400F: Check User Code level.

- User Code levels 1 & 2 only operate during scheduled times.

- XR200/485 (versions and higher) and XR500 series: Check Profile

assigned to User Code for Shift Schedule assignment.

• Check Time Display on keypad.

- If system time is incorrect, adjust it in the User Menu.

• Check Schedule times in the User Menu. Are they correct?

-NOTES-

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