Troubleshooting guide

-CAN’T ACCESS LOCAL PROGRAMMING- (CONT’D)

* If panel is NOT communicating, contact DMP Technical Services and use ACCODE to get

into local programming or connect to panel with Remote Link and delete User Code 0.

After entering 6653 (PROG), does keypad display a message?

NO…

How many Keypads and/or expanders are there on the keypad bus?

• If there is more than one, some of the keypad or expander addresses are

probably set the same. Address the keypads and expanders, and then try

to get into programming.

• If still having problems, remove all keypads except #1 and try again.

Panel Won't Arm

When attempting to arm the system, the keypad immediately returns to the Time Display and

nothing arms. Here's what to check:

1) Are there areas in programming?

If no there are no areas programmed, the panel has nothing to arm.

* Enter Programming and check AREA INFORMATION programming.

* Areas must be assigned a name to become active.

2) Does the User Code have authority to Arm/Disarm the areas?

* Assign areas to code and/or check Profile (XR200/485 and XR500 series only) for

Arm/Disarm authority.

TECH NOTE: To assign areas to other User Codes in the system, YOUR CODE MUST HAVE

AUTHORITY FOR THE AREAS YOU ARE TRYING TO ASSIGN. If not, you must Initialize

codes and use the default code [99 + COMMAND] to assign the areas to the User Codes.

3) What Arming Mode is the panel in?

Most DMP panels offer three different MODES of arming. Each mode provides a slightly

different area configuration.These modes are:

ALL/PERIMETER Mode

–

Provides TWO, PRE-DEFINED AREAS of protection-

Area 1 = PERIMETER - Typically contains exterior door and window contacts and glass-break

detectors.

Area 2 = INTERIOR - Typically contains interior door contacts and motion detectors.

TECH NOTE: At arming the keypad displays [ PERIM ALL ].

Select PERIM to arm only the zones assigned to the Perimeter area.

Select ALL to arm all zones assigned to the Perimeter AND Interior areas.

NOTE: This mode is not available with XR200/485 or XR500 series panels.

-NOTES-

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