Troubleshooting guide
3/03
Voltage Outputs 3 – 10 .....................................................................................................................12
Annunciator Outputs .........................................................................................................................12
Addressing Devices ........................................................................................................................... 13
Setting Address on 690/790 series keypads.............................................................................................................................13
Setting Address on 770 Series Keypads...................................................................................................................................14
Setting Keypad Bus Address for Devices - XR200/485 & XR500 ................................................................................................14
Clearing System Messages.............................................................................................................15
Phone Line 1 Trouble ........................................................................................................................ 15
Phone Line 1 Trouble XR6, XR10, XRSuper6, XR20 & XR40 ......................................................................................................15
Phone Line 1 Trouble- XR200, XR200/485 & XR2400F..............................................................................................................16
4-Wire Bus Trouble ........................................................................................................................... 17
Transmit Fail..................................................................................................................................... 17
Transmit Trouble .............................................................................................................................. 19
System Trouble................................................................................................................................. 19
System Busy ..................................................................................................................................... 20
NON-POLLED ADDRESS..................................................................................................................... 21
Battery Trouble.................................................................................................................................22
Tamper Trouble ................................................................................................................................ 23
Wireless Trouble ............................................................................................................................... 24
Printer Trouble..................................................................................................................................25
Okidata Micro Line 184T Dip Switch Settings ...........................................................................................................................26
Common Issues- ............................................................................................................................27
Can’t Get into Local Programming ...................................................................................................... 27
Panel Won't Arm ............................................................................................................................... 28
Arming Procedure Chart.........................................................................................................................................................30
Display Doesn’t Clear After an Alarm ..................................................................................................31
Can’t Silence Bell/Siren...................................................................................................................... 31
Panel is Armed, Zones Do Not Trip.....................................................................................................32
Can’t Disarm..................................................................................................................................... 32