Troubleshooting guide

21
NON-POLLED ADDRESS
When the keypad displays [ NON POLLED ADDR ] it means that this keypad SEES the panel
polling OTHER devices on the keypad bus, but the DEVICE SETUP programming in the panel
has this address set to NONE.
To correct this condition:
If only one keypad is connected to the system and the address is set to something other
than ADDRESS 1, this is almost sure to be the problem.
• Set the keypad's address to 1 and exit Installer Options. You should be up and
running now.
If there are multiple devices on the keypad bus:
1. Check the keypad's address in the Installer Options. Is it correct?
* If not, change it. Exit Installer Options. Does the keypad work now? If not...
2. Enter PROGramming from a keypad that IS working correctly- check DEVICE SETUP
programming
* Be sure that the address is set to STD (set to FIRE for Model 630F keypads)
and exit PROGramming. Now go check the keypad in question. It should work correctly
now.
-NOTES-
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