Troubleshooting guide

TRANSMIT FAIL (CONT’D)

-WHAT TO DO-

1. Arm the system. Let the Exit Delay timer count all the way down. Disarm the

system.

* If communication to the receiver has been restored (i.e.- the panel successfully

communicated the TRANSMIT FAIL or any other signal), this should clear the display.

2. Try to send a test-signal.

* Enter the User Menu; press the Command key until the display reads SYSTEM TEST?

Press any Select key. Watch the keypad display. When it shows ATTEMPT NO: 1, the

panel dials the 1st Phone Number programmed in RECEIVER 1 PROG of Communication.

3. When the panel successfully communicates to the receiver, the keypad display

changes to [ TRANSMIT OKAY ]. The panel attempts to send this test-signal

up to 10 times.

* Verify the phone numbers by calling them from a butt-set at the RJ-31 connected to the

panel's J3 connector. Does a receiver answer? Are you sure it isn't a fax machine?

* If NO- find the correct phone number and program it into the panel.

* If YES- call central station to verify that it is the correct receiver for the panel's

programmed communication format

• DD = DMP receiver or Surgard MLR2000

• HST or NET = DMP receiver with iCOM™

• CID = any receiver that accepts Ademco Contact ID format

• 4-2 = any receiver that accepts Radionics 4-2 format (w/ checksum)

• M2E = any receiver that accepts Radionics Modem IIe format

4. Are the phone numbers in RECEIVER 1 PROG entered correctly?

* Make sure that the panel is dialing the correct phone number.

* Make sure that the panel doesn't need to dial a '9' or other digit to get an outside line.

* Be sure to include any pauses the panel needs...

• Enter a 'P' before the phone number for a three-second pause in the

dialing sequence

• Enter a 'D' to make the panel wait for dial tone before dialing

5. Is panel wired for proper line seizure?

* If phone line is shared with house-phones, fax machine or other equipment, proper line

seizure is a MUST. If the panel does not have line seizure and someone or something else

is using the phone line, the panel can't use the line.

-NOTES-

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