Specifications

System Software Diagnostics Guide — September 2006 63
10
10.CallInfo Reference
This chapter provides reference information about the CallInfo tool. The following topics are
included:
• Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
• Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
• Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
10.1 Description
The CallInfo tool detects call information using the DM3 board’s Telephony Service Provider
(TSP) resource. The CallInfo tool confirms that the TSP component is working correctly by
monitoring select messages on a per call basis.
10.2 Guidelines
CallInfo is a QScript utility. For more information about QScript utilities, refer to Chapter 27,
“QScript Reference”.
To use CallInfo, specify the call-related messages you want to monitor as follows:
1. Launch the CallInfo tool from the command line.
2. Click the Action menu on the CallInfo display. Highlight Select Ids and select the group of
call-related events you want to trace. The following menu selections are available:
• CallInfoSet: TSP-related call messages
• IE Set: Information elements of ISDN-related messages (focuses on small pieces of
information)
• ISDNMsgSet: ISDN-related messages
3. A window of events specific to the event group that you selected will appear. Select the
messages you want to trace by clicking on them.
4. After you select messages, click the Action menu and choose DetectEvt. The tool will start
monitoring the messages you selected. As a new call comes in, it will write over the old call
information in the CallInfo display. A separate console window will open that tracks messages
coming in and shows the message sequence.
5. If you want to stop tracing events you selected and select other events to trace, click the Action
menu and select CancelEvt. Then follow steps 2 through 4 again.
6. To exit the CallInfo tool completely, select Action > Exit or close the window.