Specifications

System Software Diagnostics Guide — September 2006 45
Debugging Software
use it as a point of comparison to any system that exhibits erroneous behavior. This would provide
you with a means of performing an initial cause/effect analysis when you troubleshoot the problem.
To familiarize yourself with the Intel Telecom Subsystem Summary Tool (its_sysinfo) and all the
data it collects, refer to Chapter 21, “Intel Telecom Subsystem Summary Tool Reference”.
Follow this procedure to use its_sysinfo to create a system configuration archive:
1. Start the tool.
• Linux systems – On the command line, enter its_sysinfo filename where filename
is the name you want to give the zip file. The its_sysinfo tool will collect system
information and compress it into the zip file. If you do not specify any filename, then the
information gets compressed in a zip file with the default name its_sysinfo.zip.
• Windows systems:
1. Click on its_sysinfo.exe in
%INTEL_DIALOGIC_DIR%\bin.
2. Click the Generate button. A dialog box appears on which you must name the
archive file into which you want the information to be collected. The default filename
is its_sysinfo.zip.
3. Click the Save button and its_sysinfo will start collecting information.
4. A pop-up window displaying “Data collection completed. Zip archive was created as
<zip file name>” will appear to indicate completion of its_sysinfo.exe execution.
Click the OK button. The archive file is in the location specified in the tool.
2. Retain the archive file as your baseline system information.