Specifications

36 System Software Diagnostics Guide — September 2006
Diagnosing PSTN Protocol Issues
2. Shift-double-click on a channel (for example, Chan 0.1.1) to display the channel in the lower
pane. This channel will be the transmitting (outbound) channel.
3. Shift-double-click on a channel in another trunk (for example, Chan 0.2.1) to display the
channel in the lower pane. This channel will be the receiving (inbound) channel.
4. To view both inbound and outbound channels on your screen, click on the “1 System” button
(upper pane button) and select “Chan 0.1.1” (outbound channel). This channel level view
replaces the system level view and is displayed in the upper pane. The inbound channel is
displayed in the lower pane.
Figure 2. PSTN Diagnostics Tool - Outbound Channel (Upper Pane) & Inbound Channel
(Lower Pane)
5. For the outbound channel (upper pane), click the CallInfo button to view additional options,
and select the Edit MakeCall Parameters option. A new set of fields is displayed.
6. Enter the originating telephone number or extension in the OrigAddr field.
7. Enter the destination telephone number or extension in the DestAddr field.