Specifications

System Software Diagnostics Guide — September 2006 17
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1.Diagnostics Overview
This chapter presents an overview of the diagnostic tools and the debugging/troubleshooting tasks
that can be performed with them. The following topics are included:
• Diagnostics Management Console (DMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
• Common Diagnostic Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
• Tool Classification by Problem Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.1 Diagnostics Management Console (DMC)
The Diagnostics Management Console (DMC) provides a single portal from which you can launch
all the diagnostic tools supplied with Intel
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telecom software. The DMC also enables you to locate
the log files produced by these tools and view them with the appropriate viewer.
The DMC allows you to launch the diagnostic tools remotely through the standard remote control
methods provided with the operating system, such as SSH or Remote Desktop.
For more information about the DMC, refer to the following chapters:
• Chapter 3, “Using the Diagnostics Management Console (DMC)”
• Chapter 13, “Diagnostics Management Console (DMC) Reference”
1.2 Common Diagnostic Tasks
This section provides a list of diagnostic tasks that can be performed by using the various
diagnostics tools. Another way to find the tool and procedure you need is to look at problem types.
Refer to Section 1.3, “Tool Classification by Problem Type”, on page 19.
Hardware and Firmware Diagnostics
The following tasks can be accomplished using the diagnostic tools:
Checking the hardware
You can use the Dm3post and KernelVer tools to troubleshoot the physical boards in your
system. Refer to these sections of the manual. Refer to the following chapters:
• Chapter 4, “Checking DM3 Architecture Boards”
• Chapter 17, “DM3post Reference”
• Chapter 22, “KernelVer Reference”
Checking the firmware
You can use the DebugAngel, MercMon, and PDK Trace tools to diagnose and trace problems
with a board’s firmware. Refer to the following: