Specifications

14 System Software Diagnostics Guide — September 2006
About This Publication
Each of the following chapters discuss diagnostic tasks. Details about the tool used to perform the
task are provided in the tool reference chapters that follow these task chapters. This information is
cross-referenced between the task and reference chapters.
• Chapter 3, “Using the Diagnostics Management Console (DMC)”
• Chapter 4, “Checking DM3 Architecture Boards”
• Chapter 5, “Diagnosing First Call Issues”
• Chapter 6, “Diagnosing PSTN Protocol Issues”
• Chapter 7, “Debugging Software”
• Chapter 8, “Tracing CAS Signaling Using Global Call”
• Chapter 9, “Tracing Multiple ISDN Trunks Using Global Call”
The remaining chapters provide reference information about the diagnostic tools. The chapters are
organized in alphabetical order:
• Chapter 10, “CallInfo Reference” - The CallInfo tool detects call information using the DM3
board’s Telephony Service Provider (TSP) resource.
• Chapter 11, “CAS Trace Reference”- The CAS Trace tool enables you to track the bit level
transitions on a robbed bit or CAS line.
• Chapter 12, “DebugAngel Reference” - The DebugAngel tool provides low level firmware
tracing to aid in low level debugging.
• Chapter 13, “Diagnostics Management Console (DMC) Reference” - The DMC provides a
single portal from which you can launch diagnostic tools supplied with Intel
®
telecom
software. The DMC also enables you to locate the log files produced by these tools and view
them with the appropriate viewer.
• Chapter 14, “DigitDetector Reference” - The DigitDetector tool provides the ability to detect
digits at the local end of a channel connection.
• Chapter 15, “Dlgsnapshot Reference” - The dlgsnapshot tool uses Intel Dialogic system
software fault monitoring components to generate a core dump file when a Control Processor
(CP), Signal Processor (SP), or Shared RAM (SRAM) fault is detected on a DM3 board.
• Chapter 16, “DM3Insight Reference” - DM3Insight is a tool used to capture message and
stream traffic from the DM3 board device driver.
• Chapter 17, “DM3post Reference” - The DM3post tool can perform diagnostics on a stopped
board at any time to detect and isolate possible hardware faults. DM3post can also run POST
on the chassis level.
• Chapter 18, “GCEV_TRACEDATA Reference” - This chapter describes the data layout in the
GCEV_TRACEDATA so that a parser can be designed.
• Chapter 19, “Getver Reference” - The getver (Get Version) software application outputs
version information for files that are part of the Intel
®
Telecom software installation.
• Chapter 20, “ISDN Trace Reference” - The ISDNtrace tool provides the ability to track Layer
3 (Q.931) messages on the ISDN D-channel. ISDNtrace prints messages on the screen in real
time.
• Chapter 21, “Intel Telecom Subsystem Summary Tool Reference” - The Intel
®
Telecom
Subsystem Summary Tool (its_sysinfo) provides a simple way to collect information about
systems built using Intel telecom products.