Specifications

108 System Software Diagnostics Guide — September 2006
Intel Telecom Subsystem Summary Tool Reference
and compress it into the zip file. If you do not specify any filename, then the information gets
compressed in a zip file with the default name its_sysinfo.zip.
21.3 Graphical User Interface (Windows only)
On a Windows system, you can use a GUI to run its_sysinfo as follows:
1. Click on its_sysinfo.exe in
%INTEL_DIALOGIC_DIR%\bin.
2. Click the Generate button. A dialog box appears on which you must name the archive file into
which you want the information to be collected. The default filename is its_sysinfo.zip.
3. Click the Save button and its_sysinfo will start collecting information.
4. A pop-up window displaying “Data collection completed. Zip archive was created as <zip file
name>” will appear to indicate completion of its_sysinfo.exe execution. Click the OK button.
The archive file is in the location specified in the tool.
21.4 Information Collected by its_sysinfo
The following information is collected under its_sysinfo.htm, which is one of the files that is added
to the archive:
• General System Information
– Environment Variables – information about the operating system environment variables
– System Event Logs – See Tabl e 3 .
– Memory and Processor – information about the platform’s available and used memory
and CPU type and number as of the time you executed the its_sysinfo tool
– Operating System – information about the operating system’s version, service pack, and
language
– /proc/meminfo file – Linux only
• Information Specific to Intel Telecom Products
– Installed Devices – its_sysinfo collects information about devices detected in Intel
Telecom Subsystem configurations and startup.
– Configuration Settings for Installed Devices – its_sysinfo captures the stored values
used by the configuration tool for Intel Telecom Subsystem configurations and startup.
For more information about the configuration tool, refer to the configuration guide(s) for
the system release.
– Firmware Files and Versions – its_sysinfo collects information about the files listing all
firmware file names and version numbers.
– FCD Files – its_sysinfo collects information about the .fcd files used by the configuration
tool for Intel Telecom Subsystem configurations and startup. For more information about
FCD files, refer to the configuration guide(s) for the system release.
– PCD Files – its_sysinfo collected information for the .pcd file used by the configuration
tool for Intel Telecom Subsystem configurations and startup. For more information about
PCD files, refer to the configuration guide(s) for the system release.
– CONFIG Files – its_sysinfo collects information about the .config file used by the
configuration tool for Intel Telecom Subsystem configurations and startup. For more