System information

Program 41 : ACD Setup
41-18 : ACD Agent Identity Code Setup
648 ◆ Programming UX5000 Software Program Manual
Feature Cross Reference
● Automatic Call Distribution (ACD)
Terminal Programming Instructions
To enter data for Program 41-18 (ACD Agent Identity Code Setup):
1. Enter the programming mode.
2. 41 18
3. Enter the number of the item you want to program.
4. Enter the Agent Identity Code (AIC) number to be defined or press FLASH to use the dis-
played entry.
5. Enter data for the item you selected + HOLD.
6. Enter data for the next item in the program.
OR
Press MIC once to enter a new item number.
OR
Press MIC until you’ve exited that series’s programming section.
41-18-01 AIC TBL 1
AIC Code
back
↑ ↓ select
41-18-nn AIC TBL nnn
nnnnn
← − + →