System information

Program 41 : ACD Setup
41-05 : ACD Agent Work Schedules
UX5000 Software Program Manual Programming ◆ 619
Terminal Programming Instructions
To enter data for Program 41-05 (ACD Agent Work Schedules):
1. Enter the programming mode.
2. 41 05
3. Enter the number of the item you want to program.
4. Enter the Time Pattern number to be defined or press FLASH to use the displayed entry.
5. Enter data for the item you selected + HOLD.
6. Enter data for the next item in the program.
OR
Press MIC once to enter a new item number.
OR
Press MIC until you’ve exited that series’s programming section.
41-05-01 Time Pttn 1
Mode1 Start_Time=00:00
back
↑ ↓ select
41-05-nn Time Pttn n
nnnnn
← − + →