System information

Program 41 : ACD Setup
41-02 : ACD Group and Agent Assignments
UX5000 Software Program Manual Programming ◆ 613
Terminal Programming Instructions
To enter data for Program 41-02 (ACD Group and Agent Assignments):
1. Enter the programming mode.
2. 41 02
3. Enter the number of the item you want to program.
4. Enter the terminal number to be defined or press FLASH to use the displayed entry.
5. Enter the mode number to be defined or press FLASH to use the displayed entry.
6. Enter data for the item you selected + HOLD.
7. Enter data for the next item in the program.
OR
Press MIC once to enter a new item number.
OR
Press MIC until you’ve exited that series’s programming section.
41-02-01 TEL301
Mode1 Group 0
back
↑ ↓ select
41-02-nn TELnnn
nnnnn
← − + →